Assistant Department Manager

Company Description Loblaw Companies Limited is Canada’s leading food and pharmacy retailer, serving millions of customers every week through a broad network of stores, pharmacies, and trusted brands. The company is driven by a clear purpose: helping Canadians Live Life Well by providing affordable food, accessible healthcare, and meaningful support to local communities. Colleagues are encouraged to bring their unique perspectives and strengths to work, contributing to an inclusive and collaborative environment. Loblaw values team members who want to make a positive impact and supports them with opportunities for growth and development. Joining Loblaw means being part of a company that prioritizes both customer well-being and colleague experience.

Role Description The Assistant Department Manager role is a full-time, on-site position based in Antigonish, NS. This role supports the Department Manager in overseeing daily operations, including merchandising, inventory management, and ensuring shelves are well-stocked and visually appealing. The Assistant Department Manager helps lead and coach department colleagues, promotes excellent customer service, and ensures company policies and standards are consistently followed. Day-to-day responsibilities include scheduling and task delegation, monitoring sales and performance metrics, addressing customer inquiries, and maintaining a clean, safe work environment. This position also collaborates with other departments to support store-wide initiatives and contribute to overall store success.

Qualifications

• Experience in retail or grocery operations, including merchandising, inventory management, and basic sales analysis.
• Leadership abilities, with skills in team coordination, coaching, and supporting a positive work environment.
• Strong customer service skills, with the ability to handle inquiries, resolve issues, and build positive customer relationships.
• Organizational and time-management skills to manage multiple tasks, prioritize workloads, and meet deadlines.
• Clear verbal and written communication skills for interacting with customers, colleagues, and management.
• Comfort with using point-of-sale systems and basic computer applications for scheduling, reporting, and communication.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, as required in a retail environment.
• Previous supervisory experience and knowledge of health and safety standards in a retail or grocery setting are assets.