Box Office - HISTORY, Ottawa

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .

Who are you?

Passionate and motivated . Driven, with an entrepreneurial spirit . Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on !

The Role:

You will have the opportunity to be part of a very special team for Live Nation’s newest Canadian venue, HISTORY Ottawa. A state-of-the-art venue with a capacity of up to 2000 host ing over 180 concerts and private events annually. If you are ready to be a part of Ottawa’s most memorable and historic shows, this role might be for you!

Responsibilities:

• Conduct in-person ticket sales using the Ticketmaster computer system

• Balance and account for credit card receipts from sales transactions

• Describe venue layouts and seating locations for our customers

• Organize and distribute "will-call" tickets as needed

• Maintain exemplary customer service in accordance with Live Nation standards and policies, exercising professionalism and applying problem solving skills when satisfying customer concerns

• Foster and maintain a positive and team-oriented approach towards colleagues and the company

• Other duties as assigned
  

Qualifications :

• Superior customer service skills and asset, but not required .

• Experience with Ticketmaster systems a strong asset, but not necessary as training will be provided

• Excellent communication skills (verbal and written)

• Understanding of basic computer skills and experience with MS Office (Word, Excel and Outlook)

• General office and/or cash handling experience, preferred but not required

• Organized, detail oriented and able to manage a diverse and ever-changing environment

• Highly motivated, proactive self-starter who is able to work under pressure

• A passion for live events and desire to ensure every customer experience is exceptional!

• Must be able to work evenings, weekends and holidays as required
  

We thank all applicants for their interest, however, only those chosen for an interview will be contacted.

The expected compensation for this position in Ontario is: $20 per hour.

Employment Equity

Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.