Building Maintenance Technician

Use your craft to care for a building with history, modern systems and a lot of hospitality happening inside of it.

This is an experienced, hands-on hospitality maintenance role for a strong building generalist who takes pride in both the repair and the experience around it.

The Drake has long been part of Queen West: a hotel, restaurants and bars, a gathering place, a stage and, for many people, a local institution. The building itself is part of what guests and the community come here to experience.

The Classic Wing has history, character and the quirks of an older property. The newer Modern Wing adds contemporary rooms, equipment, controls and infrastructure. For someone who likes to understand how buildings really work, there is always more to learn.

Good hotel maintenance is hospitality. It means repairing something safely, cleanly and thoughtfully while a guest is settling in, a kitchen is preparing for service or an event team is working toward doors-open.

We are looking for an experienced Building Maintenance Technician who enjoys variety and takes ownership. You might troubleshoot guestroom HVAC, repair millwork before dinner service, stop a plumbing issue from growing or complete preventive maintenance. Working with the Facilities Manager and hotel teams, you will understand the problem, fix it properly, communicate clearly and care for the people using the space while you do it.

What you will do

Care For The Whole Property.

Complete hands-on maintenance and repairs across the Classic and Modern Wings, including guestrooms, public areas, restaurants, bars, kitchens, event spaces and back-of-house.

Use more than one skill.

Handle plumbing repairs, basic electrical work, HVAC troubleshooting, drywall, painting, caulking, carpentry, doors, locks, hardware, fixtures, furniture and millwork within your training and safe scope.

Look after the details.

Inspect rooms and operating areas, spot deficiencies early, respect the character of the property and complete repairs to a clean, guest-ready standard.

Do preventive work that matters.

Complete scheduled maintenance on building systems, equipment, filters, fixtures, guestrooms and operating areas; record what you found and what you did.

Be a smart first responder.

Assess equipment, laundry and commercial kitchen issues, stabilize situations safely and escalate to the right qualified trade when specialist work is required.

Respond with hospitality.

Handle guest and team maintenance requests promptly, professionally and with empathy for what is happening around the repair.

Finish the loop.

Update work orders, communicate delays or parts needs, and make sure temporary fixes are not forgotten.

Support outside trades.

Provide access and useful context, monitor work in occupied areas, care for tools and supplies, and leave work and storage areas safe and ready.

Work safely.

Follow health and safety, fire/life-safety, PPE, lockout/tagout and company procedures, and report hazards or incidents promptly.

Pitch in.

Support seasonal work, event needs, small improvement projects and other practical priorities that come with a busy hotel and food + beverage operation.

What a job well done looks like

You diagnose before replacing parts and fix the cause, not only the symptom.

Your work is safe, durable and tidy; you are curious about older building fabric and newer controls and keep learning the property.

You know the difference between a repair you can own and work that requires a licensed specialist.

You communicate early when a repair needs time, parts, access or outside help.

You stay calm around guests and busy teams, communicate early and notice small deficiencies before they become large ones.

What you bring

At least three years of hands-on building maintenance experience in a hotel, restaurant, commercial, institutional, multi-residential or similarly active property.

Solid generalist skills and practical troubleshooting ability across plumbing, basic electrical, HVAC, carpentry, drywall, painting and building hardware.

Experience with hotel rooms, commercial kitchens, laundry equipment, boilers, refrigeration or other hospitality systems is an asset.

Good judgement, reliability and the ability to work independently while staying connected to the team.

A service mindset, clear communication and comfort using a work-order system, email and basic digital tools.

Trade training, a licence or relevant certification is welcome, but a capable multi-skilled generalist with sound judgement can be just as valuable. WHMIS and safety training are assets.

Flexible availability, including evenings, early mornings, weekends and holidays, plus participation in a reasonable on-call or emergency rotation.

Ability to stand and walk for extended periods, lift up to 20 kg, climb ladders and stairs, and work safely in maintenance areas. A valid Ontario driver's licence is an asset.

Why The Drake

The chance to know and care for a local institution from the inside out, with real variety across an original building, a modern addition, hotel rooms, restaurants, bars and events.

Visible, useful work; practical autonomy; and training that can broaden your technical range and career.

Competitive hourly pay, employee discounts, eligible benefits and other Drake perks in a creative, inclusive and genuinely hospitality-minded environment.

How to apply

Apply directly with your resume and tell us about a repair you are proud of: what the problem was, how you knew you had fixed the real cause, and why the work mattered to the people using the space.

The Drake is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour); refugees, newcomers, and immigrant persons; 2SLGBTQI+, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process.

This posting is for an existing vacancy.