Business Analyst

Job Title: Business Analyst

Job Description

The Experienced Business Analyst plays a key role in documenting, refining, and maturing business processes for the Arctic and Offshore Patrol Ship and Joint Support Ship In-Service Support (AJISS) program. This role focuses on developing and renewing Value Stream Maps using LEAN methodologies, identifying areas for process improvement, and preparing Engineering Change Proposals (ECPs) that clearly articulate benefits, value propositions, and financial impacts. The Business Analyst formulates compelling value propositions through detailed requirements specifications, presentations, and analysis of gaps, pain points, and opportunities for innovation. This position also collaborates closely with the AJISS team and Change Manager to adapt existing processes to align with updated information technology solutions and to foster a culture of collaboration and innovation across the enterprise.

Responsibilities

• Lead the Business Analysis team within the AJISS program, ensuring clear process definition, documentation, and continuous maturity.
• Collaborate on the definition and refinement of business processes based on end‑user interviews, workshops, and pain points gathered from stakeholders within AJISS and within DND/RCN.
• Apply LEAN methodologies, including Value Stream Mapping, to assess enterprise process maturity and identify opportunities for improvement.
• Formulate clear and compelling value propositions in preparation for engagements with sponsors and customers, ensuring alignment with strategic objectives.
• Gather, analyze, and document detailed business and system requirements based on workshops and feedback from AJISS stakeholders and customers.
• Liaise with the broader AJISS team to ensure consistent and coherent messaging to the AJISS customer regarding process changes and improvements.
• Contribute to the development of Engineering Change Proposals (ECPs) using the approved AJISS template, including comprehensive descriptions of proposed changes, associated benefits, cost breakdowns, and overall value propositions.
• Identify and document gaps, pain points, and opportunities for innovation within existing processes and recommend practical solutions.
• Work with the AJISS Change Manager and IT stakeholders to adapt and optimize existing processes for integration with updated information technology offerings.
• Recommend strategies to promote a collaborative, innovative culture within DND/RCN and across the AJISS enterprise.
  
  

Essential Skills

• University degree in Business Administration, Computer Science, or a relevant discipline.
• At least 12 years of experience documenting business processes and system requirements.
• Minimum of 5 years of demonstrated experience within the last 10 years leading business analysis activities or workshops in a large‑scale project environment.
• Strong problem‑solving and analytical skills with a proven track record of delivering successful outcomes.
• Demonstrated ability to engage and influence stakeholders at all levels of an organization.
• High degree of flexibility and adaptability, with a willingness to learn and adjust to evolving program needs.
• Capability to build and maintain strong relationships across the business through excellent customer service.
• Experience in business and enterprise architecture, including the ability to align processes with strategic objectives.
• Experience in developing and implementing business strategies in complex operational environments.
• Experience working in a Navy or aviation maintenance context, with an understanding of in‑service support operations.
• Practical experience in design thinking and facilitating design workshops.
• Proficiency in data analysis and working with data to support business decisions.
• Experience using Microsoft tools and applications to document processes, analyze data, and prepare presentations and reports.
• Hands‑on experience applying LEAN techniques, including Value Stream Mapping, to assess and improve process maturity.
  
  

Additional Skills & Qualifications

• Experience contributing to Engineering Change Proposals, including cost breakdowns and value proposition development.
• Ability to translate complex technical or operational information into clear, concise documentation for sponsors and customers.
• Strong communication and presentation skills, with the ability to convey process changes and benefits to diverse stakeholder groups.
• Experience leading or contributing to cross‑functional workshops aimed at identifying pain points and process improvement opportunities.
• Experience in large‑scale, complex programs or enterprises, particularly those involving maintenance, logistics, or in‑service support.
• Familiarity with innovation frameworks and methods for promoting collaborative and forward‑thinking cultures.
• Comfort working with enterprise‑level information technology solutions and adapting business processes to support new tools and systems.
  
  

Work Environment

This role operates within a complex, enterprise‑level program environment focused on in‑service support for Arctic and Offshore Patrol Ships and Joint Support Ships. The Business Analyst collaborates closely with multidisciplinary teams, including business analysts, change management professionals, operational stakeholders, and customers such as DND/RCN. Work typically involves leading and participating in workshops, conducting end‑user interviews, and engaging with sponsors and customers to define and refine processes. The environment emphasizes continuous improvement, LEAN methodologies, and innovation, with regular use of data analysis tools and Microsoft applications for documentation, modeling, and reporting. The culture encourages collaboration, open communication, and a strong customer service mindset, with a focus on delivering tangible value through well‑designed processes and carefully structured change proposals. Dress expectations are consistent with a professional office and stakeholder‑facing setting.

Job Type & Location

This is a Contract position based out of Victoria, BC.

Pay And Benefits

The pay range for this position is $45.00 - $62.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Workplace Type

This is a hybrid position in Victoria,BC.

À propos d'Actalent

Actalent est un leader mondial dans les services d’ingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs initiatives d’ingénierie et de science grâce à l’accès à des experts spécialisés qui favorisent l’échelle, l’innovation et la rapidité de mise sur le marché. Avec un réseau de près de 20 000 consultants et 5 000 clients à travers les États-Unis, le Canada, l’Asie et l’Europe, Actalent dessert de nombreuses entreprises du Fortune 500. Nous sommes fiers d’être l’une des 500 meilleures firmes de conception de l’Engineering News-Record (ENR) pour nos services de conception en ingénierie et un lauréat du prix ClearlyRated Best of Staffing tant pour le service client que pour les talents.

Actalent est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à [email protected] pour connaître d’autres options d’accommodement.

Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.