Business Excellence Sr Manager
Pfizer
Date: 1 day ago
City: Kirkland, QC
Contract type: Full time
Role Summary
The Business Excellence Senior Manager is responsible for strengthening commercial performance across assigned commercial markets through ideation and implementation of insights, tools and best practices. This role will be responsible for close partnership with commercial leaders within their assigned markets, understand advanced analytical and best practice needs to deliver on GH&B goals. They will also work to harmonize consistent process effectiveness and excellence across all GH&B commercial departments as well as manage and lead implementation of enterprise-wide culture initiatives.
Role Responsibilities
OTHER JOB DETAILS:
The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Marketing and Market Research
The Business Excellence Senior Manager is responsible for strengthening commercial performance across assigned commercial markets through ideation and implementation of insights, tools and best practices. This role will be responsible for close partnership with commercial leaders within their assigned markets, understand advanced analytical and best practice needs to deliver on GH&B goals. They will also work to harmonize consistent process effectiveness and excellence across all GH&B commercial departments as well as manage and lead implementation of enterprise-wide culture initiatives.
Role Responsibilities
- Translates global commercial effectiveness strategies into market-ready solutions tailored to diverse market needs.
- Commercial lead for complex projects leveraging artificial intelligence, machine learning, web bots, databases, etc. and gain a deeper understanding of the GH&B market, identify trends and opportunities, forecast future outcomes, to support data-driven business decisions that improve efficiency and drive strategic growth.
- Represent business needs in ideating, designing and deploying intuitive dashboards that transform raw data into meaningful reports, tailored to meet the unique needs of their assigned commercial market to help make informed decisions quickly.
- Develop sound business cases related to technology business decision projects, detailing the benefits, drawbacks, resources and needed budget.
- Work closely with the Commercial Innovation and Excellence Director to articulate commercial business needs, so they can effectively operationalize in digital development.
- Supports GTM optimization, sales execution, and decision-making through data-driven insights.
- Evaluate digital assets to ensure optimal colleague experience steeped in deep business and customer insights.
- Diagnose performance trends using analytics to inform resource allocation and commercial decision-making.
- Collaborate with cross-functional teams (Commercial, Medical, Portfolio, Digital) to drive integrated market execution.
- Embed commercial best practices across markets and support improvements to sales execution and GTM models
- Manage and lead implementation of enterprise-wide culture initiatives.
- Applicant must have a bachelor's degree with at least 6 years of experience; OR a master's degree with at least 5 years of experience; OR a PhD with 1+ years of experience
- 5-8 years of experience in the generic pharmaceutical industry with strong history of achievement and performance; 3 years of commercial operations experience.
- Proven ability to lead a team to accomplish organizational commitments and goals.
- Understanding andexpertisein the Hospital & Biosimilar markets.
- Demonstrated development and implementation of large continuous improvement initiatives leading toimprovedoperational and financial results.
- Intellectual rigor and flexibility/tenacity to identify and manage strategic trade-offs.
- Strong leadership skills; experience influencing and leading highly effective teams in a complex, fluid and multidisciplinary, matrix environment without formal authority.
- Takes initiative and works proactively with a positive attitude; self-starter with ability to work independently or collaboratively as part of a team.
- Excellent verbal/written communication, listening and presentation skills; ability to pull together information from multiple (sometimes disparate) sources and synthesize it in a manner that allows users to more clearly understand.
- Evidence of strong influence/negotiation prowess and relationship management capabilities; proven ability to build cross-functional relationships both laterally and hierarchically across the organization.
- Demonstrated ability to work on multiple critical and complex projects with a wide-ranging group of constituents; proven track record of being able to prioritize and achieve successful outcomes; ability to multi-task and meet tight deadlines.
OTHER JOB DETAILS:
- Last Day to Apply: June 9, 2026.
- Work Location Assignment:Hybrid, 2-3 days onsite/week, US or EU Commercial Pfizer site required (per Pfizer’s Log infor Your Day Policy).
The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Marketing and Market Research
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