Clinic Manager

Overview

We're looking for a dedicated and experienced Clinic Manager to take ownership of the clinic's day-to-day back-end operations of our pediatric clinic, directly overseeing our administrative staff while working alongside our physicians as we grow. The ideal candidate will possess a strong background in healthcare management, with expertise in fiscal management and medical office administration. This role requires a proactive leader who can ensure efficient clinic operations while maintaining high standards of patient care and compliance with healthcare regulations.

Responsibilities

• Manage the overall operations of the clinic, ensuring compliance with healthcare regulations and standards.
• Own day-to-day clinic operations: administrative staff scheduling, supply ordering and inventory management, and vendor/supplier negotiations.
• Supervise staff, providing guidance and support to ensure optimal performance and professional development.
• Oversee financial management, including budgeting, fiscal planning, payroll processing and resource allocation.
• Implement and maintain efficient office management practices, including scheduling, patient flow, and our EMR/practice management system and other clinic technology.
• Ensure adherence to PHIPA regulations and maintain confidentiality of patient records.
• Collaborate with healthcare providers to enhance patient care services and improve clinic efficiency.
• Manage human resources functions, including recruitment, training, and performance evaluations.
• Monitor clinic performance metrics and implement strategies for improvement.
• Maintain knowledge of medical terminology, records management, and relevant healthcare policies.
• Be willing to jump in wherever needed, including front desk coverage, as part of a small, hands-on team.

Qualifications

• 4-5 years of proven experience in medical office management or clinic administration.
• Strong supervisory experience with a focus on team leadership and development.
• Familiarity with EMR systems such as Accuro, Oscar, Epic, or similar platforms.
• Knowledge of financial management principles including budgeting and fiscal oversight.
• Understanding of managed care processes and utilization management practices.
• Experience in acute care or critical care settings is preferred.
• Excellent organizational skills with the ability to manage multiple tasks effectively.
• Strong communication skills to interact professionally with staff, patients, and external partners.
• Tech-savvy and comfortable learning new technology quickly, including EMR troubleshooting, AI-driven efficiency tools, and electronic forms.
• 3+ years of experience in Microsoft Excel, used for budgeting, financial reporting, and supply tracking.
• At least 1 year of inventory management experience, including supply ordering and vendor negotiation.

Compensation: $64-80K

Ability to commute/relocate to Windsor, ON