Coordinator - Parking Ambassadors
City of Victoria BC
Date: 1 hour ago
City: Victoria, BC
Contract type: Part time
Coordinator – Parking Ambassadors
Competition Number: 26/165
Posting Scope: Internal / External
Posted Date: September 8, 2026
Closing Date: September 28, 2026, 4:30 PM PST
Department: Finance
Work schedule: Friday to Monday ( 17.5 to 35 hour work week) – Continuous (Part-Time)
Salary: $44.25 per hour, Pay Grade 11
Job Code: 4123
Employee Group: This is a CUPE Local 50 position
Number of Vacancies: 1
POSITION FUNCTION
Reporting to Supervisor – Parking Services; responsible for supervision of Parking Ambassadors, support of Parking Services administration including answering emails and phone calls.
KEY DUTIES
Coordinate, assign, review and participate in the work of approximately 40 staff (Approx. 15 full-time and various part-time and auxiliary) involved in City parking ambassador functions; ensure schedules, procedures and established performance and safety standards are met; assists in recruitment and on employee selection, promotion, discipline and development; provide employee training and input to performance appraisals; complete bi-weekly time sheets.
Conduct site inspections to check condition and safety of City parkades; arrange for maintenance and repair of equipment as needed; maintain inventory of supplies, tickets and equipment at ambassador offices; ensure parking counts are accurate; maintain various spreadsheets; maintain parkade security video system; review activity reports.
Support Parking Services administration with phone calls and responding to emails (including parking ticket reviews); respond to enquiries and complaints from the public regarding general parking information.
Perform related duties where qualified.
INDEPENDENCE
Work is performed according to established schedule.
Work is reviewed through reports to supervisor.
Issues such as staff levels or outside purchases are discussed with supervisor.
WORKING CONDITIONS
Physical Effort
Sit with arms unsupported while keyboarding. (frequent)
Mental Effort
Deal with complaints and negative comments. (occasional)
Deal with multiple requests for service (occasional)
Visual/Auditory Effort
Normal.
Work Environment
Office.
Work in close proximity to slow moving vehicles. (rare)
Exposure to exhaust fumes. (rare)
Exposure to inclement weather. (occasional)
Driving. (rare)
This is a shift position. (premium item)
Key Skills And Abilities
Communication and customer service skills.
Organize and prioritize the work of a unit.
Understand and apply the techniques of parking and customer service operations.
Working Level operation of current City word processing, spreadsheet and related specialty software.
Interpret and explain bylaws and regulations related to parking.
Maintain accurate records.
Supervise and direct a large staff.
Establish and maintain effective working relationships.
Diplomacy when dealing effectively with the public and outside agencies.
Qualifications
Formal Education, Training and Occupational Certification:
High school graduation.
Current and valid Class 5 B.C. Driver's Licence.
Experience
3 years related experience including some supervisory experience.
or an equivalent combination of education and experience.
Other
May be requested to substitute in a more senior position.
To apply for this opportunity, you will need to create an online profile or log back into our career portal at www.victoria.ca/jobs - only online submissions will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications as outlined in your resume.
The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process.
If you require assistance, please email us at [email protected] .
Competition Number: 26/165
Posting Scope: Internal / External
Posted Date: September 8, 2026
Closing Date: September 28, 2026, 4:30 PM PST
Department: Finance
Work schedule: Friday to Monday ( 17.5 to 35 hour work week) – Continuous (Part-Time)
Salary: $44.25 per hour, Pay Grade 11
Job Code: 4123
Employee Group: This is a CUPE Local 50 position
Number of Vacancies: 1
POSITION FUNCTION
Reporting to Supervisor – Parking Services; responsible for supervision of Parking Ambassadors, support of Parking Services administration including answering emails and phone calls.
KEY DUTIES
Coordinate, assign, review and participate in the work of approximately 40 staff (Approx. 15 full-time and various part-time and auxiliary) involved in City parking ambassador functions; ensure schedules, procedures and established performance and safety standards are met; assists in recruitment and on employee selection, promotion, discipline and development; provide employee training and input to performance appraisals; complete bi-weekly time sheets.
Conduct site inspections to check condition and safety of City parkades; arrange for maintenance and repair of equipment as needed; maintain inventory of supplies, tickets and equipment at ambassador offices; ensure parking counts are accurate; maintain various spreadsheets; maintain parkade security video system; review activity reports.
Support Parking Services administration with phone calls and responding to emails (including parking ticket reviews); respond to enquiries and complaints from the public regarding general parking information.
Perform related duties where qualified.
INDEPENDENCE
Work is performed according to established schedule.
Work is reviewed through reports to supervisor.
Issues such as staff levels or outside purchases are discussed with supervisor.
WORKING CONDITIONS
Physical Effort
Sit with arms unsupported while keyboarding. (frequent)
Mental Effort
Deal with complaints and negative comments. (occasional)
Deal with multiple requests for service (occasional)
Visual/Auditory Effort
Normal.
Work Environment
Office.
Work in close proximity to slow moving vehicles. (rare)
Exposure to exhaust fumes. (rare)
Exposure to inclement weather. (occasional)
Driving. (rare)
This is a shift position. (premium item)
Key Skills And Abilities
Communication and customer service skills.
Organize and prioritize the work of a unit.
Understand and apply the techniques of parking and customer service operations.
Working Level operation of current City word processing, spreadsheet and related specialty software.
Interpret and explain bylaws and regulations related to parking.
Maintain accurate records.
Supervise and direct a large staff.
Establish and maintain effective working relationships.
Diplomacy when dealing effectively with the public and outside agencies.
Qualifications
Formal Education, Training and Occupational Certification:
High school graduation.
Current and valid Class 5 B.C. Driver's Licence.
Experience
3 years related experience including some supervisory experience.
or an equivalent combination of education and experience.
Other
May be requested to substitute in a more senior position.
To apply for this opportunity, you will need to create an online profile or log back into our career portal at www.victoria.ca/jobs - only online submissions will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications as outlined in your resume.
The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process.
If you require assistance, please email us at [email protected] .
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Parking Review Representative
City of Victoria BC,
Victoria, BC
1 week ago
Competition Number: 26/161 Posting Scope: Internal / External Posted Date: August 27, 2026 Closing Date: September 10, 2026, 4:30 PM PST Department: Finance Work schedule: Monday to Sunday (17.5 to 35 hour workweek) – Continuous (Part-Time) Salary: $40.13 per hour, Pay Grade 9 Job Code: 4372 Employee Group: This is a CUPE Local 50 position Number of Vacancies: 1This competition...
Conseiller-ère en développement stratégique et partenariats
CECI,
Victoria, BC
2 weeks ago
**Ce mandat est basé à Santa Cruz en Bolivie pour des personnes ayant le statut de citoyennes canadiennes ou de résidentes permanentes du Canada. DEVENEZ VOLONTAIRE EN COOPÉRATION INTERNATIONALE | BOLIVIE Vous avez de l’expérience en développement stratégique, entrepreneuriat ou développement des affaires et souhaitez mettre votre expertise au service de l’autonomisation économique des femmes?Le CECI est à la recherche...
Full Time Sales Representative | Mayfair Mall
Decisive Farming by TELUS Agriculture,
Victoria, BC
2 weeks ago
DescriptionWhat does it mean to join our TELUS family?Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roofWe are passionate about people - our customers, our communities, and our teamWe work tirelessly in our stores to provide best in class service to our customers, and in our...
