Delivery Driver/Coordinator - Markham, Ontario

Position Type: Full-time

Department: Logistics

Work Location: Markham, Ontario

Work Hours: 40 hours per week (hours vary, with start time as early as 6:30am)

Work Arrangement: On-Site

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

Work alongside the Transportation Manager to ensure all scheduled deliveries for the next day are routed optimally inside of TMS system. Review vehicles and ensure that maintenance is up to date. Responsible to oversee/facilitate the reliable transportation medication and medical supplies in a safe and timely manner from the facility to medical clinics and to clients across Ontario and providing “white glove” service at each delivery location.

A Day in the Life (What you will do here):

• Review delivery orders in the TMS and assign them to the appropriate routes.
• Assist to co-ordinate next-day delivery schedules to ensure efficient and timely route planning.
• Conduct daily end of shift vehicle checks and report any damage or maintenance or safety concerns to transportation manager
• Serve as the primary contact point for delivery issues and co-ordinate with pharmacy to ensure successful delivery
• Use the Driver App to verify all shipments are accurately loaded and fully delivered at each stop.
• Review orders before departure and after delivery to confirm completeness and customer satisfaction.
• Provide “white glove” service at each delivery location, including unloading, unpacking, and placing items as required.
• Remove empty totes, coolers, packaging, and other delivery materials from client sites.
• Maintain clear and professional communication with clients, drivers, and management throughout the day.
• Keep delivery vehicles clean, organized, and ready for operation at all times.
• conduct daily pre-trip & post-trip vehicle safety inspections
• Support warehouse or pharmacy operations with general housekeeping and other assigned duties when needed.
• Promote safe handling, accurate delivery, and excellent service standards at all times.
• Other duties as assigned.

What you need to ensure you are set up for success:

• High School Diploma or Equivalent Experience
• Minimum 1-2 years of experience as a Delivery Driver (Preferred)
• Valid driver's license (Class G) in Ontario
• Must have a clean driving record
• Experience driving delivery van or truck is an asset.
• Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
• Strong time management and customer service skills.
• Ability to lift up to 50lbs
• Experience delivering to and from medical clinics or pharmacies is a strong asset
• Must be bondable and insurable and complete a criminal background check

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program
• The anticipated hourly rate hiring range for this role is $23 to $24 annually/hourly. The final hourly rate will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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