External Relations Coordinator

Salary: Band 7 - ($79,092.00)

Status: Full-time, Permanent, Unionized

Work environment: Hybrid (3 days in office, 2 days WFH). Employees must be available to work in the office up to five (5) days per week when required to support business priorities.

Number of positions available: 1

WHY CALGARY AIRPORTS

Powered by heart and dedicated to excellence, we’re the team that keeps Calgary connected – and you could be our newest member.

We’re in the business of uplifting people, and every day, we create runways to new places and possibilities, building a better airport experience for everyone.

What’s The Team Like

The Government and External Relations team is where relationship‑building meets real-world impact. We’re the bridge between Calgary Airports and the communities, governments, industry partners, and Indigenous groups we work with every day. helping YYC show up thoughtfully, consistently, and with purpose.

Our work spans community outreach, charitable donations & sponsorships, government and industry advocacy, official languages compliance, and special projects that help tell YYC’s story. No two weeks look the same, and there’s always something new to work on.

We’re collaborative, approachable, and enjoy what we do. If you like connecting with people, learning on the fly, and representing an organization you’re proud of while having fun, you’ll fit right in!

What Are Some Of The Responsibilities

• Coordinate community engagement activities that support Calgary Airports’ external relations objectives, following established plans and direction.
• Support the aircraft noise complaint program by monitoring submissions, identifying trends, responding to community inquiries, and contributing to regular reporting.
• Organize logistics for community meetings, workshops, consultations, and events, including scheduling, materials, and internal coordination.
• Support the development and coordination of external-facing communication tools such as community or industry newsletters, including drafting content and coordinating approvals.
• Assist with monitoring publicly available information from government and industry stakeholders and compiling summaries for internal review.
• Maintain accurate records, trackers, and databases related to stakeholder engagement and external relations activities.
• Provide coordination support for community events and outreach initiatives, including ensuring branding, signage, and materials are accurate and complete.
• Act as a member of the Communications & External Relations emergency response callout team, as assigned.
  
  

What Do You Need To Bring

• You’ll need to be eligible to obtain and maintain a RAIC, don’t worry – we’ll help you through this! For more details, check out: RAIC Program and Application Information.
• 1-3 years of experience in a communications, community engagement or stakeholder relations focused role.
• Experience supporting or managing stakeholder relationships in a professional setting, including interacting with internal or external stakeholders and supporting related activities.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) to produce professional materials such as newsletters, briefing notes, presentations, and summaries.
  
  

What Additional Skills Are An Asset

• Bilingual in English and French.
• Post‑secondary education in communications, public relations, community engagement, public administration, business administration, marketing, journalism, or a related field is preferred.
• Awareness of government or public-sector environments, including an interest in monitoring government or industry issues.
• Experience supporting public consultations, community events, or stakeholder-facing programs.
  
  

What Does Diversity Mean To Us

We are committed to building a team where exceptional leadership shines and our crew thrives both at work and at home. We believe that deliberate steps such as creating a workplace that is physically and psychologically safe, equitable to all, and actively and diligently taking steps along the path to reconciliation are the keys to making this a reality.

OUR VALUES

We prioritize genuine concern and compassion for everyone we engage with, from our team members to our partners and guests, always striving to help and support one another.

We actively seek diverse perspectives in our decision-making and collaboratively tackle challenges.

We work together with trust and transparency, supporting one another to achieve the collective goals of our organization.

We grow, evolve, and adapt with purpose, continually aligning our actions with our vision.

We embrace curiosity and boldly challenge the status quo, exploring new opportunities and taking thoughtful, responsible risks that drive purposeful innovation.