Facility Manager (RFT 1.0 FTE)
The Royal Ottawa Mental Health Centre
Position Information
Posting Number: BMHC26-069ETitle: Facility Manager (RFT 1.0 FTE)
Position Status: Regular Full-time
FTE: 1.0
Job Schedule: Days
Department: Facilities Management
Union: Non-union
Site: Brockville Mental Health Centre
Level of Police Check: Criminal Record Check
About The Royal
As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education
The Facility Manager provides professional and administrative leadership for all non-clinical operations at the Brockville Campus, including housekeeping, food services, security, switchboard, and minor maintenance.
Key Responsibilities
- Oversees daily operations across housekeeping, food services, maintenance, switchboard, and security, ensuring efficient service delivery.
- Ensures the facility is safe, well-maintained, and compliant with all regulatory, infection prevention, food safety, and organizational policy requirements, including oversight of infrastructure systems and contracted services.
- Manages and monitors the Facilities Management budget, including reviewing, reconciling, and realigning financials as needed to support operational priorities.
- Partners with Finance to oversee vendor contracts and outsourced services, ensuring service level agreements are met, vendor performance is evaluated, and services are delivered in a cost-effective manner.
- Collaborates closely with Human Resources and LR union partners to address staffing matters.
- Ensure the facility complies with local, provincial, and federal regulations, including health and safety codes, building codes, and accreditation standards.
- Tracks and analyzes key performance indicators (KPIs) related to service delivery, cost control, safety, and regulatory compliance, identifying opportunities for improvement.
- Prepares and delivers regular reports to executive leadership, providing insights and recommendations.
Qualifications
- 2-year community college degree in Facilities management. An equivalent combination of education and related experience may be considered.
- Minimum 5 years’ experience in Facilities management.
- Strong understanding of facilities operations (housekeeping, food services, maintenance, security, switchboard) with the ability to ensure efficient, safe, and patient-focused service delivery.
- Ability to lead multidisciplinary service teams, foster accountability, and build high-performing, engaged teams in a unionized environment.
- Strong interpersonal and communication skills to collaborate effectively with internal stakeholders, union leaders, and external service providers.
- Strong team player with proven change management experience.
- Highly organized; adept at prioritizing and multitasking under time constraints.
- Skilled in building and maintaining effective working relationships.
- Proficient in MS Office Suite.
- Skilled in managing departmental budgets, analyzing variances, controlling costs, and optimizing resources while maintaining high service standards.
Language Requirements
- English level A- in oral expression, oral comprehension, reading and writing is mandatory. Bilingual (French/English) is considered an asset.
Additional Information
- All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
- The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
- All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
- The Royal Ottawa Health Care Group is committed to equity and inclusion in the workplace. Our commitment is rooted in the belief that a diverse workforce enhances the quality of care and organizational strength. We encourage applications from members of equity-deserving communities and welcome individuals from all backgrounds. Upon request, accommodations due to disability are available throughout the recruitment process.
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