Field Sales Senior Officer, Assistant Vice President (Ontario CAN market)

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Job Overview

The Field Sales Sr. Officer is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.

Responsibilities:

• Work with partner leadership and locations to, promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit sales

• Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks

• Develop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessary

• Attend partner meetings and represent Citi at conferences, trade show and other industry events

• Partner with local retail partner field management to identify training opportunities and deliver associate training within assigned territory

• Develop and assist strategic initiatives to maximize credit sales and applications

• Provide internal and external clients with service support, ensuring their needs are met

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  
  

Qualifications:

• 5-8 years of relevant experience

• Previous sales experience required

• Prior experience in a retail environment preferred

• Demonstrated problem solving skills

• Ability to travel 75% of the time

• Consistently demonstrates clear and concise written and verbal communication

• Proven strategic thinking and problem-solving skills

• Bilingual English/French a plus

• Must currently live in the region (Ontario); no relocation provided

  
  

Education:

• Bachelor’s degree/University degree or equivalent experience

  
  

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.