Field Technician (Heavy Equipment)

Hansler Industries is an established material handling equipment dealership with 60 years of excellence in Canada. With an entrepreneurial spirit and customer focused approach, Hansler has achieved continuous growth year over year. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. Hansler Industries is an integral entity of Leavitt Industrial Group.

The Opportunity

Hansler Industries is looking for a mechanically inclined Field Technician (Heavy Equipment) to join our Service team in Ottawa, Ontario. Reporting to the Service Manager, the Field Technician will be assigned to a variety of machinery repair tasks required by our loyal customers.

Essential Duties & Responsibilities

As a Field Technician your key responsibilities will include:

• Diagnosing, repairing, and completing routine maintenance and safety inspections on a variety of material handling equipment and machinery
• Maintaining effective and consistent communication with the Service Dispatcher regarding ongoing Service jobs, and completing assigned tasks in a timely manner
• Discussing Service job details with customers and communicating a clear understanding of the job scope and repair requirements
• Communicating with the Parts department via phone and email to ensure required parts are ordered, and preparing required parts before visiting job sites
• Maintaining proper documentation where needed, including work order forms and warranty paperwork
• Reporting any safety incidents promptly and adhering to all safety policies
  
  

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• At least 5 years of heavy equipment repair experience in a related industry
• At least 2 years of previous aerial platform and lift truck experience
• Experience with hydraulics and diagnosing and servicing electric engines is a strong asset
• Provincial Heavy Duty or Automotive Journeyperson’s ticket or a Relevant Red Seal Trade Certification is an asset
• Strong communication skills, including the ability to partner effectively with external customers and internal stakeholders
• Excellent problem-solving skills and strong aptitude for learning and applying mechanical and technical concepts
• Strong work ethic and a positive attitude
• High school diploma
• Valid driver’s license and ability to travel to customer sites in the region is required
• French language skills would be an asset but not required
  
  

Benefits & Perks

Hansler Industries is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

• Company paid medical health care plan for you and your dependents
• Dental plan, vision plan, and prescription drug coverage
• Annual health care spending account
• Life Insurance, short term disability, and travel insurance
• Sick leave plan – 100% employer paid
• Employee assistance programs
• RRSP matching
• Ongoing professional development opportunities
  
  

The base pay range for this role is: $32.00 to $37.00 per hour, depending on experience.

This is an onsite role based in Ottawa, Ontario.

Hansler Industries would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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