Front Desk Attendant (opens in a new tab)

MUST RESIDE IN ELLIOT LAKE

Handling all administrative duties with the upmost accuracy and confidentiality

Processing the arrivals and departures of individuals, groups and tours, including capturing all necessary payments

Handling multiple phone lines, and responding to voicemail with follow up calls

Creating reservations and bookings for guest, with the upmost accuracy

Handling and coordinating room assignments for pre-arrivals and in-house guests

Performing night audit when applicable and prepping breakfast area equipment and foods for the Pantry department

Handling guests inquires and complaints with the utmost professionalism and courtesy, and coming up with problem solutions

Delivering the Hilton Honors program, including incentives as per Hampton Standard

Offering referrals for community services and handling requests for information

All team members are given privileges to the Go Hilton Team Member Travel program. This program provides discounted rates on hotel stays for team members as well as your family and friends.