Hotel front desk manager

Park Place Lodge


Date: 3 hours ago
City: Fernie, BC
Contract type: Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Work site environment

  • Non-smoking

Work setting

  • Staff accommodation available
  • Rural area
  • Willing to relocate
  • Hotel, motel, resort

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Perform front desk duties
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules

Computer and technology knowledge

  • Central reservation system (CRS)
  • MS Office
  • MS Outlook

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

Screening questions

  • Are you available to start on the date listed in the job posting?

Employment terms options

  • Evening

Experience

  • 1 year to less than 2 years

Employment terms options

  • Morning
  • Night
  • Day
  • Weekend
  • Overtime available

Health benefits

  • Dental plan

Financial benefits

  • Commission

Other Benefits

  • On-site housing options
  • Parking available
  • Wellness program

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