Human Performance Specialist

Your Role:

We are currently seeking an Engineering Quality & Human Performance Specialist supports the organization's Quality Management System (QMS) and supports the Human Performance Program for engineering and technical staff. This role helps ensure engineering work complies with company procedures, industry standards, and regulatory requirements while promoting quality, organizational learning, error reduction, and continuous improvement. Working closely with the Quality Manager and engineering teams, the Specialist strengthens engineering effectiveness, project delivery, and operational excellence. The successful candidate will possess strong analytical skills, attention to detail, and the ability to identify opportunities for process improvement. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Responsibilities:

• Assist with project financial administration, including cost tracking, cash flow monitoring, billing support, and revenue reporting.
• Support project budgeting, forecasting, resource utilization tracking, and variance analysis.

Quality Management & Compliance

• Support the implementation, maintenance, and improvement of the QMS.
• Conduct audits, compliance reviews, and quality assessments.
• Monitor adherence to engineering procedures, standards, client requirements, and regulations.
• Support corrective and preventive actions, including issue investigation and resolution.
• Analyze quality metrics and recommend process improvements.
• Collaborate with project managers and technical leaders to improve project quality planning and execution.

Human Performance & Organizational Learning

• Lead and maintain the Human Performance Program for engineering and technical teams.
• Apply human performance principles to improve decision-making, communication, collaboration, and technical rigor.
• Identify organizational and human factors contributing to errors, rework, and project risk.
• Facilitate investigations, root cause analyses, lessons learned, and organizational learning initiatives.
• Promote high-reliability practices such as peer reviews, questioning attitude, effective communication, and continuous learning.
• Develop and deliver training, coaching, and awareness programs on human performance, quality culture, and error prevention.
• Establish and track performance indicators related to quality, learning, and human performance.
• Support the development of systems and safeguards that reduce the likelihood and impact of human error.

Performance Improvement

• Integrate quality and human performance principles into engineering workflows.
• Support technical risk identification and mitigation throughout project lifecycles.
• Facilitate knowledge sharing and best-practice development across disciplines.
• Lead continuous improvement initiatives that enhance project outcomes, productivity, and client satisfaction.

Qualifications

• Bachelor’s degree in Engineering, Quality Management, Human Performance, Organizational Performance, or a related field.
• 4+ years of experience in engineering, quality assurance, operational excellence, continuous improvement, human performance, or a related technical environment.
• Knowledge of quality standards such as ISO 9001, CSA N299.1, CSA N286, ASME NQA-1, and engineering quality practices.
• Experience with root cause analysis, organizational learning, and continuous improvement methodologies.
• Strong analytical, facilitation, communication, and stakeholder engagement skills.
• P.Eng. designation and/or quality certifications are considered assets.

Ideal Candidate

The ideal candidate recognizes that engineering excellence depends on both technical quality and human performance. They are passionate about improving how engineering work is executed, reviewed, and learned from, and can effectively influence teams, drive continuous improvement, and foster a culture of quality, accountability, and learning.

The expected annual compensation range for this position is $85,000-$110,000. Please note that Tetra Tech considers various factors in determining compensation, including but not limited to education, relevant and demonstrated work experience in the role, skills, geographic location, qualifications, certifications, and other competencies relevant to the needs of the business.

Additional Information

A requirement of working for Tetra Tech is that you are at least 18 years of age and legally entitled to work in Canada. (A copy of a valid work permit may be required.)

If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational and security) and professional reference checks are required. Some Tetra Tech positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.

About Tetra Tech:

Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 500 locations around the world. Our reputation rests on the technical expertise and dedication of our employees - 25,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development. Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:

LinkedIn: @TetraTechCareers

Twitter: @TetraTechJobs

Facebook: @TetraTechCareers

Tetra Tech CNU invites resumes from all interested parties. To apply, please submit your resume and cover letter on the Careers portion of our website at www.tetratech.com/careers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tetra Tech CNU hereby confirms that no artificial intelligence systems are used to screen, assess, or select applicants for this position. All applicant information is reviewed and assessed exclusively by human decision-makers throughout every stage of the hiring process.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

Please no phone calls or agencies.