Lot Associate: Part Time - PARK ROYAL
The Home Depot Canada
Date: 9 hours ago
City: West Vancouver, BC
Contract type: Part time
Pay Range: $19.15 - $20.15
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.
Key Responsibilities
Ensures Customer Satisfaction
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.
Key Responsibilities
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
- Maintain a sufficient quantity of carts near the entrance of the store.
- When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
- Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
- Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
- Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
- Follows all Safety and Loss Prevention policies and procedures.
- Using appropriate safety procedures with all equipment.
- Communicates Effectively
- Customer Focus
- Interpersonal skills
- Organizational skills
- Attention to detail
- Front End Supervisor
- None
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
- Working within a flexible schedule that may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product.
- Doors are frequently open, causing drafts and interior temperature changes.
- Highschool Diploma or Equivalent
- 1 to 2 years Retail experience
- NA
- NA
- NA
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Meat Team Member (Service Counter) - Part Time
Whole Foods Market,
West Vancouver, BC
1 week ago
Provides support as a member of the meat team to include duties related to counter service, stocking, and sanitation in the meat department. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and...
Chef
Moxies,
West Vancouver, BC
3 weeks ago
Benefits & PerksEmployee discounts (Corporate locations) with Sandman Hotel Group, Moxies, Denny's, Tavern Collective, Chop, Shark Club Sports Bar & Grill, Grouse & Revelstoke Mountain Resorts and more!$19,000 Chef Bonus Extended Benefits PackageCompetitive SalaryMeal Allowances for Self, Family & FriendsApron & Shoe AllowancePaid Vacation and Sick DaysLearn about opportunities for taking part in new restaurant opens across Canada and the...
Kitchen Leader
Chipotle Mexican Grill,
West Vancouver, BC
3 weeks ago
CULTIVATE A BETTER WORLDFood served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to...
