Manager, Application Support

Date: Jun 4, 2026

Location:

Pickering, ON, CA

Type of Position: Permanent ( Standard Req Only)

Type Of Position

Number of Positions: 1

Salary Min: $108,208.00

Salary Max: $135,259.00

Description

Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand? Do you have a passion for big data and cloud computing – and know the benefit of using data to improve business practices?

Become a Manager, Application Support with MPAC

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

Equity, Diversity, Inclusion and Anti-Racism

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We are taking important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

Our Information Technology team works closely with each department across the business to design, build and deliver innovative solutions that help make MPAC an international leader in the property assessment industry. The way we think about technology is different, and our teams are proud to share their knowledge and contribute to meaningful, technology-enabled success stories that enhance operational intelligence and customer service delivery. We tackle complex problems collaboratively in an agile environment, and are committed to ensuring MPAC technology is consistently available, scalable, performance-based and secure. We’re a group of forward-thinking and talented professionals who stay ahead of the game by using open source technology, cutting-edge cloud computing, advanced analytics and predictive and machine learning models.

Job Description

What makes you great for this role?

You are a strategic and proficient leader who delivers advanced technical expertise to support enterprise information‑sharing objectives and scalable, integrated solutions, ensuring systems are resilient, cost‑efficient, and designed to meet the evolving needs of a growing workforce. You take full accountability for delivering high‑quality outcomes that align with organizational priorities and maximize value, while serving as a strong collaborator between clients and IT, bridging business needs with technical capabilities, fostering alignment, building trusted partnerships, and ensuring solutions are practical, user‑focused, and impactful. Through forward‑thinking leadership, you drive innovation, enhance cross‑functional collaboration, and continuously improve operational efficiency and information delivery.

We Have

• A team of highly skilled, dedicated and collaborative staff
• Leadership that supports you
• An enterprise that embraces change
• A work environment that has flexible work locations (including hybrid), hours of work and overall employee wellness support
  
  

You Have

• Completion of a university degree or three-year college diploma and post graduate certificate in Computer Sciences or a related field
• At least 7 years of progressively responsible experience in Information Technology (ie. programming patterns, data structure and algorithms)
• Extensive working knowledge of Cloud Technology
• A practical understanding of Agile methodology as it relates to the software development life cycle
• Strong analytical, problem solving and organizational skills
• Strong interpersonal, communications and consultative skills
• Strong management and team building skills to provide leadership, motivation and direction to staff
  
  

Nice To Have

• Understanding of enterprise architecture practices and property valuation practices
• Certification in Scrum Master
  
  

What You Will Do

• Provide project management leadership towards the implementation of information sharing objectives and delivery of information solutions
• Manage relationships and collaborate with external vendors on required solutions
• Ensure technical issues are resolved and adhere to service level agreements
• Create a learning environment where best practices and knowledge is shared
• Mentor and coach staff and recognize individual and team contribution and capabilities
• Continually innovate by leading projects aimed at centralized and integrated solutions and at improving operation efficiencies, and meeting quality objectives
• Participate in developing strategies and standards to implement processes that ensure the highest quality and integrity of information processing and delivery
• Obtain approvals for major projects and initiatives from executive management and obtain vendor quotes for new work objects and products
• Provide input to annual Branch operational goals, identify unit operating budget requirements, and identify and develop plans to mitigate variances against budget
  
  

Additional Information

• Requisition ID: 3044
• Job Type: Non-Union Staff
• Closing Date: June 17, 2026
  
  

Ready to apply?

Please note, only applications submitted through the Applicant Tracking System will be accepted.

Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting, you are providing your consent to MPAC to share your name, email address and phone number with Mintz, to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC, should you be the successful incumbent.

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

Persons with disability who need accommodation in the application process or those needing job postings in an alternative format may email their request to [email protected].

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.

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