Manager, Communications & Engagement

Ready to take the next step in your communications career?

We’re looking for an experienced communications leader ready to make an impact—using effective communications and engagement to strengthen Manitoba’s credit unions, communities and economy.

About Credit Union Central of Manitoba

Credit Union Central of Manitoba is the trade association and service provider for Manitoba's credit union system, owned by the province's credit unions. CUCM supports the system through advocacy, research, governance, and strategic collaboration, and represents the interests of Manitoba credit unions with government, regulators, and other stakeholders.

The Position:

Reporting to the Vice President, Operations & Engagement, the Manager, Communications & Engagement leads how Credit Union Central of Manitoba connects with members, stakeholders and internal teams.

This role translates complex issues into effective communications that build understanding, strengthen relationships and support engagement across the system. Working across advocacy, research, member services, events and operations, you will help connect the dots, bring clarity to organizational priorities and show the value of CUCM's work.

This role is ideal for someone who enjoys variety, embraces new ideas and is motivated by challenging themselves to do meaningful, impactful work.

Key Responsibilities

Communications Strategy & Engagement

• Lead communications and member engagement planning.
• Develop key messages, campaigns and content priorities.
• Identify opportunities to strengthen member awareness and participation.
• Monitor results and continuously improve communications efforts.

Executive & Stakeholder Communications

• Draft executive speeches, presentations, briefing notes and correspondence.
• Provide communications advice to senior leadership.
• Support departments across the organization by identifying and addressing their internal communications needs.
• Support member, stakeholder and industry engagement activities.

Content & Digital Communications

• Lead newsletters, email campaigns, website, intranet and extranet strategy, content and ongoing improvements.
• Serve as the organization's lead writer and editor.
• Maintain a clear, consistent organizational voice.
• Support the Member Experience & Engagement Coordinator in managing social media planning, content and day-to-day execution.
• Use insights and analytics to improve communication effectiveness.

Leadership & Collaboration

• Lead and support two direct reports: the Member Experience & Engagement Coordinator and Marketing Specialist.
• Build strong relationships across teams and external partners.
• Contribute to organizational planning and special projects.

Innovation & Improvement

• Champion new ideas, continuous improvement and innovation.
• Use trusted AI tools and systems safely and securely to improve workflows, find efficiencies and increase impact.
• Encourage experimentation and creative problem solving.
• Help shape how the organization communicates in a changing environment.

What You Bring

• Degree or diploma in Communications, Public Relations, Journalism, Marketing or a related field.
• 5-7 years of progressive communications experience.
• Exceptional writing, editing and storytelling skills.
• Experience developing communications strategies and digital campaigns.
• Confidence working with executives and diverse stakeholders.
• Curiosity, initiative and a willingness to challenge the status quo.
• A collaborative approach and ability to work across advocacy, research, member services, events and operations.
• Adaptability, sound judgment and an ability to thrive in a fast-paced environment.

What We Offer

• Competitive compensation and attractive incentive program
• Flexible hybrid work environment
• Comprehensive benefits package
• Professional development and learning opportunities
• Meaningful work with impact across Manitoba

Apply via the following link by September 15, 2026: https://cucm.applicantpro.com/jobs/4194237