Manager, Outpatient Mental Health & Addiction Services –

Reporting to the Director, Mental Health and Addiction Services, the Manager will oversee the development, management, evaluation and continuous improvement of quality patient care services. This position will encompass a number of outpatient mental health and addiction programs. The Manager is accountable to coordinate the day-to-day activities of the departments to facilitate quality care, education, research, human resources management, fiscal management and leadership.

Qualifications

Required

• Undergraduate Degree in a Regulated Healthcare Profession or Social Services Discipline, Masters preferred
• Current registration with a health professional regulatory body
• Experience in delivery of complex mental health and/or addiction programming both within an inpatient and outpatient setting
• Minimum of 5 years of clinical experience
• Minimum 2-5 years management and/or project management experience in a hospital setting or community development
• Experience in capacity-building and collaborative partnership development
• Strong leadership and analytical skills
• Highly developed interpersonal presentation and communication skills
• Ability to prioritize and manage time and resources
• Ability to collaborate with other regional healthcare partners and build business relationships with senior executives
• Ability to interact effectively with a variety of people such as physicians, senior management, colleagues and clinical/technical staff
• Overall commitment to the quality of patient care as well as customer service
• Valid (class G) driver’s license, ability to travel (to outreach communities), reliable and insurable vehicle
• Available for regular assignment of Hospital Administrator On-Call responsibilities (assigned on a rotating basis to cover evenings and weekends)
• Recent satisfactory performance and attendance record
• Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes