Outbound Supervisor -Vancouver

Job Description

Who we are:

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn, and grow together.

We Are Building An Inclusive And Diverse Team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some Important Details

Warehouse Address: 1845 Kingsway Ave, Port Coquitlam, BC V3C 0H3

Shift : Evening Shift

Some Of What You Will Do

The Fulfillment Center (FC) Supervisor is responsible for first-line management and overall performance of his/her their department. This position is responsible for preparing and planning strategies to meet the department’s daily, weekly, and monthly goals. Responsibilities also include coaching and managing associates to high performance standards and recognizing individual and team success. The FC Supervisor works in closely with the senior management team in the pursuit of operational excellence and the facility’s all-around success.

Specifically, You Will

• Achieve performance goals and objectives in the areas of productivity, accuracy and expense control, as depicted by the budget.
• Make appropriate improvements to department processes and procedures including developing and executing action plans.
• Collaborate with the facility managers in the hiring of skilled associates.
• Develop individual associate’s skills, standards and morale through training and coaching including giving consistent feedback, conducting Performance Appraisals and delivering disciplinary action if necessary.
• Direct, support and delegate tasks as appropriate to an individual associate’s skill level.
• Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department’s performance.
• Foster an environment of communication and teamwork to aid in the accomplishment of operational goals.
• Understand and use Fulfillment/Distribution technology (i.e., WMS where appropriate, hardware and software components) and maintain control of department functions and procedures.
• Understand all safety procedures; ensure safe work practices are followed and maintain a safe work environment.
  
  

Some Of What You Will Get

• Employee discount in store and online
• Health and Dental benefits
• Learning & Development programs
• RRSP Matching, Paid Vacation
• And more...
  
  

Qualifications

Some of what you need:

• 1 to 3 years of work-related experience in a warehouse environment is required
• 1 to 2 years of supervisory/leadership experience is preferred
• Ability to operate warehouse equipment is required
• Experience and working knowledge of warehouse systems, processes and productivity standards (WMS - AS400, computerized systems, SPC – statistical process control – and related ability to recognize, articulate and address variances in processes)
• Knowledgeable in the areas of computer applications/software and ability to analyze and utilize technical/financial/material reports.
• Proficient in problem solving, communication, interpersonal skills.
• Able to work well under pressure
• Possess a sense of urgency required to work in a deadline driven environment.
  
  

Additional Information

May be required to work a flexible schedule and be available based on the needs of the business.

Work requires moderate physical effort and use of motor skills requiring manual dexterity to perform essential duties of the job:

• The employee will regularly sit, stand, walk, stoop, kneel and crouch. The employee may lift, lower, or carry products up to a maximum of 50 pounds by hand.
• The employee may operate warehouse equipment. Using proper safety procedures will eliminate any potential hazards.
• The noise level in the work environment is usually moderate.
  
  

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.