People & Culture Coordinator

Modern Niagara Building Services, a proud part of BCTS, is a trusted partner for building owners and facility managers across Ontario. We deliver tailored building services that help commercial, institutional, industrial, healthcare, and residential facilities operate safely, efficiently, and sustainably. From proactive maintenance and 24/7 emergency service to HVAC, plumbing, electrical systems, building automation, energy optimization, and facility support, we help our customers maximize building performance throughout the entire lifecycle of their assets.

At Modern Niagara Building Services, our people are at the heart of everything we do. Backed by the strength and resources of BCTS, we foster a collaborative, safety-first culture where innovation, accountability, and exceptional customer service drive our success. We are committed to creating an environment where employees can grow their careers while delivering reliable, responsive solutions that keep our customers' buildings operating at their best.

Modern Niagara Building Services is currently hiring a People & Culture Coordinator based in our Vaughan office. Working closely with the People & Culture team, the People & Culture Coordinator will support a variety of P&C programs and provide administrative and operational support that helps deliver an exceptional employee experience across the organization.

The People & Culture Coordinator plays a critical role in supporting the delivery of efficient, accurate, and employee-focused People & Culture (P&C) services. This position is responsible for coordinating core People Operations functions, including: maintaining the integrity of employee data within the company’s HRIS system (UKG), facilitating onboarding and employee lifecycle processes, supporting benefits administration, and providing administrative and analytical support to P&C programs and initiatives.

Working closely with employees, leaders, P&C Business and Talent Partners, Payroll, and other stakeholders, the P&C Coordinator ensures a positive employee experience, maintains compliance with company policies and employment legislation, and contributes to continuous process improvement across the P&C function.

Duties and Responsibilities:

People Operations Administration

• Manage the P&C inbox, responding to employee inquiries and appropriately triaging, escalating, or redirecting requests.
• Conduct and facilitate new hire onboarding and orientation sessions, ensuring employees are effectively introduced to the organization's culture, policies, programs, and procedures.
• Manage end-to-end onboarding and offboarding activities, ensuring a seamless employee experience and effective communication across internal stakeholders.
• Prepare and administer employment-related documentation, including new hire paperwork, employee change letters, promotions, transfers, and other employee lifecycle documentation.
• Process employee changes within the HRIS (UKG) and ensure timely communication of changes to Payroll and other relevant stakeholders.
• Maintain accurate, complete, and up-to-date employee records while ensuring confidentiality and compliance with company policies and legislative requirements.
• Generate and analyze HR reports to support workforce planning and employee engagement strategies.
• Ensure the accuracy, consistency, and completeness of HR data through monthly audits, reconciliation processes, and collaboration with cross-functional teams to identify and resolve discrepancies.
• Provide HRIS support, troubleshoot system-related issues, and contribute to process enhancements and continuous improvement initiatives.
• Support the broader P&C team with administrative activities, projects, and cross-functional initiatives as required.
  
  

Benefits

• Manage benefits enrollment and respond to related employee inquiries.
• Administer and monitor all Leaves of Absence, providing timely follow-up to relevant internal/external teams and employees to ensure adherence to leave policies and smooth return to work transition.
• Coordinates the timely administration of Long-Term-Disability (LTD) applications and related documentation.
• Partner with Payroll and benefits providers to ensure accurate and timely processing of employee benefit and leave-related changes.
  
  

Business Partner Support

• Partner with the designated P&C Business Partner(s) to support workforce planning, talent management, employee engagement, and organizational development initiatives.
• Assist with the administration and execution of P&C programs, including performance management, employee engagement surveys, exit interviews, and employee recognition initiatives.
• Maintain accurate employee records and ensure compliance with employment laws and internal policies.
• Contribute to continuous improvement of P&C processes and employee experience.
  
  

Qualifications & Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
• CHRP designation or progress toward CHRP considered an asset.
• Minimum 2-3 years of experience in Human Resources, HR Operations, or a related People & Culture role.
• Strong knowledge of current employment legislation and a demonstrated commitment to diversity, equity, and inclusion.
• Exceptional written, verbal, and presentation skills.
• Ability to exercise a high level of discretion and maintain confidentiality.
• Strong interpersonal skills with the ability to communicate effectively across all levels of the organization.
• Proven ability to work both independently and collaboratively in a fast-paced environment.
• Proficiency in HRIS platforms; experience with UKG is preferred.
• Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint).
• Outstanding attention to detail and organizational abilities.
• Ability to manage multiple priorities and meet deadlines under pressure.
  
  

This is a new position. The salary range is between $50,000 - $60,000

Modern Niagara offers a competitive total compensation package including:

• Performance based bonus opportunities
• Defined Contribution Pension Plan with a generous employer contribution
• Flexible Health and Dental benefits with tiered options to meet the needs of you and your family
• An annual health spending account to support your overall wellness
• 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services
• A competitive vacation package with additional vacation granted throughout your tenure with the organization.
• Employer Paid Parental Leave Top Up
• Annual Community Day dedicated to volunteering and giving back to the communities where we live and work
• Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others
• Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.
  
  

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At Modern Niagara Building Services, we recognize the value of fostering a diverse, equitable, and inclusive organization and are committed to eliminating barriers faced by members of equity-seeking groups (women, Indigenous, Black, racialized, 2SLGBTQIA+, people with disabilities, and new immigrants) in the construction industry. Our DEI vision is to build an organization where everyone has access to the same opportunities, experience equitable outcomes, and can thrive and reach their full potential.

We value the diversity of the people we hire and serve. Modern Niagara is an equal opportunity employer. If you require accommodation during the recruitment process, please advise us so that suitable accommodations can be made. We can be reached at [email protected].