Registration Services Officer

• Job ID: SUPP-26/27-026
• Location: Kingston
• Deadline: June 15, 2026
• Job Type: Support
• Start Date: Immediately
• End Date: July 3, 2026, with the possibility of extension
• Department: Registrar's Office
• Positions: 1

Position Description

Under the direction of the Associate Registrar, the Registration Services Officer is responsible for the processing of post-secondary program and course registration, student records, student financials and related operations such as graduation eligibility audits, grade changes, drops/adds, withdrawals and monitoring of all academic regulations including fees related to registration activity.

This position works in a customer service capacity dealing with internal and external contacts of the College. This position is the critical “front end” support for the College’s enrolment management plan and has a significant impact on enrolment, retention and College finances.

Education and Experience:

A minimum of a 2-year diploma in Office Administration, Business Administration, Accounting, Public Relations or Marketing.

A minimum of 3 years of experience in managing a large volume of information.

Other Required Qualifications:

• Demonstrated organizational skills in managing a large volume of information, and inflexible deadlines and work well under pressure at a variety of tasks;
• Excellent word processing skills and familiarity with automated office functions;
• Experience with Microsoft Office, including advanced skills using Excel and Word;
• Experience with a student information system (i.e., People Soft/SIS);
• Ability to maintain confidentiality;
• Interpersonal skills that demonstrate the ability to be able to exercise good judgement when making decisions;
• High-level customer service skills /communication skills.

Physical/Work Environment Essential Requirements:

The successful incumbent must have the ability to report to the work location and work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college’s Telework Policy.

Incumbent will be required to lift medium objects (5 to 20 kg. or 11 to 44 lbs), such as publications and mailings.

Salary & Terms

• Support Group: Pay Band G
• Hours Per Week: 35
• Start Rate: $34.60/hour, plus 8% in lieu of vacation
• Posted Date: June 9, 2026
• Closing Date: June 15, 2026 (4:00 p.m.)
• Contract End Date: July 3, 2026, with the possibility of extension

Documents

• Job Duties & Responsibilities

How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.

THIS IS A TERM BARGAINING UNIT POSITION

This posting is for an existing vacancy at St. Lawrence College. This competition will be processed in accordance with College policy, the Academic and Support Staff Collective Agreements. In addition to comparing candidates’ qualifications and experience to the listed technical skills, education, work experience, and personal characteristics (values, attitudes, motivation, and performance), the seniority of Bargaining Unit members will be considered. If the search extends beyond the Bargaining Unit, consideration will be given to accumulated service with the College.

The College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity. St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [email protected]. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact [email protected] and our Talent Management Consultants will address your requests for accommodation confidentially.

This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.