Security Guard - Healthcare

Role Overview

Healthcare environments require a specialized approach to security—one built on empathy, clear communication, and de-escalation. As a Healthcare Security Guard, you will play a critical role in maintaining a safe, calm, and welcoming environment for patients, visitors, and healthcare staff across hospitals and medical clinics in Red Deer and surrounding areas.

This full-time position operates on a predictable 7-on, 7-off rotation (working one week of day shifts, taking one week off, followed by one week of night shifts, and one week off). If you are looking for a active role where your presence makes a direct, positive difference in the community, this position offers strong team support, 24/7 leadership guidance, and opportunities to grow.

What Success Looks Like

In this role, success means balancing watchful protection with helpful, empathetic service. You will be a calm and reassuring presence during high-stress situations while remaining proactive in preventing security risks.

Day-to-Day Responsibilities

• Conduct regular foot patrols of facility interiors, grounds, and restricted areas to identify safety hazards, unsecured doors, or unauthorized individuals.
• Manage facility access control points and monitor security camera systems.
• Respond promptly to alarms, emergency calls, and requests for assistance from medical staff.
• Use de-escalation skills to resolve conflict and handle challenging behaviors calmly and professionally.
• Assist medical staff with patient safety watch and document patient-related security incidents.
• Write clear, detailed, and accurate incident reports before the end of each shift.
  
  

Long-Term Success

• Build trusted, positive working relationships with healthcare personnel and facility management.
• Maintain a thorough understanding of site-specific emergency protocols and safety procedures.
• Consistently contribute to a culture of safety, respect, and reliable service.
  
  

Pay & Benefits

• Pay Rate: $20.00 – $22.45 per hour. On-call hours carry a guaranteed base rate, which increases to the site-specific rate when dispatched.
• Travel Compensation: Mileage reimbursement is provided when traveling more than 50 km one-way from your base location.
• Health Benefits: Comprehensive medical, dental, and life insurance coverage.
• Time Off: Paid vacation package.
• Schedule: 7 days on, 7 days off rotation (12-hour alternating day and night shifts).
  
  

Qualifications

Must-Have Requirements

• Valid Alberta Security License.
• Valid First Aid and CPR - Level C Certification.
• High School Diploma or GED equivalent.
• Ability to work a 7-on, 7-off rotation, including both day and night shifts.
• Strong spoken and written English communication skills.
• Physical capability to conduct extended foot patrols, stand for long periods, and respond quickly during emergencies.
  
  

Nice-to-Have Skills & Experience

• Prior experience in healthcare security, customer service, or public safety roles.
• Formal training in non-violent crisis intervention or verbal de-escalation techniques.
• Comfort working in dynamic, high-volume, or clinically sensitive environments.
  
  

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. #ABCEN