Account Director, Integrated & Social

Overview

At DonerNorth, you have the opportunity to join a social-first integrated team that operates at the intersection of creativity, culture, and technology. We take pride in our indie roots, enhanced by the power of our challenger network. Our team's vast experience spans the entire consumer ecosystem, encompassing both agency and client sides. We work with renowned clients such as Subway, Edo, and Interval House, and our collaborations have resulted in award-winning work. As part of DonerNorth, you'll gain access to innovative tools, collaborators across the network, and be encouraged to uphold a challenger mindset. We're not just about past successes; we're actively invested in shaping the future of marketing. Come join us and be a part of that future.

We’re looking for a dynamic, results-driven Account Director to join our forward-thinking team. With 6+ years of proven success in agency environments, especially in leading social and integrated advertising campaigns, you’ll play a key role in building strong client relationships. You’ll lead the development and execution of innovative programs to elevate brand visibility, boost audience engagement, and drive measurable business outcomes. Collaborating closely with cross-functional teams—strategy, creative, and production—you’ll ensure the seamless delivery of compelling, data-driven campaigns that exceed client expectations and amplify brand success.

Responsibilities

• A Trusted Client Partner: Build and maintain strong, strategic relationships with senior clients, proactively identifying new opportunities to grow the business.
• A Business-Minded Strategist: Develop a deep understanding of clients’ industries, challenges, and competitive landscapes to provide valuable insights and strategic business recommendations
• A Proactive Business Leader: Oversee day-to-day client activities, ensuring projects are executed to the highest standard, on time, and aligned with business objectives.
• A Collaborative Connector: Partner with internal teams and external agencies to lead annual planning, campaign development, and execution, ensuring seamless integration across all touchpoints.
• A Confident Decision-Maker: Navigate multiple and shifting priorities, making informed recommendations that balance client needs with agency capabilities.
• A Solutions-Oriented Problem Solver: Anticipate challenges before they arise, manage critical issues with resilience, and maintain a forward-thinking approach.
• A Financial Steward: Manage budget planning, revenue forecasting, and financial performance, ensuring profitability and efficient resource allocation while aligning with client objectives and business goals.
• An Industry Thought Leader: Stay on top of emerging trends, platforms, and best practices, bringing fresh ideas and innovation to client strategies.
• A High-Performance Team Contributor: Support and guide internal teams, fostering collaboration, accountability, and high-quality work while mentoring team members and contributing to their professional growth.
  
  

Qualifications

• A Strategic Business Partner: With 6+ years of experience in account management, you excel at building and maintaining strong client relationships while driving business growth.
• A Skilled Communicator & Negotiator: You confidently lead discussions, presentations, and negotiations with senior stakeholders, guiding teams and clients toward aligned solutions.
• Financial Expertise: 4+ years of experience in managing budgets, revenue forecasting, and financial performance, ensuring profitability while aligning with client objectives and driving business success.
• A Collaborative Leader: You thrive in cross-functional environments, bringing together strategy, creative, and production teams to deliver integrated, high-quality work.
• A Results-Driven Decision Maker: You have a track record of successfully managing complex projects, balancing business objectives with creative excellence to drive measurable impact.
• An Industry Trendsetter: You stay ahead of industry shifts, platform updates, and emerging technologies, bringing innovative solutions that keep clients competitive.
• A Problem Solver with Resilience: You proactively identify challenges, adapt to evolving strategies, and maintain a solutions-oriented mindset in high-pressure situations.
  
  

Equal Opportunities

Creating powerful work means embracing diverse perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual preference.