Associate, professional service

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!
  
  

Become the expert who turns every in-store interaction into a meaningful customer experience. With your passion for service and in-depth product knowledge, you'll help every customer successfully realize their projects.

Your role:

• Deliver customer service that makes a difference by going beyond their expectations with exemplary service and by offering products that complement the reason for their visit
• Be attentive to needs and opportunities
• Be an ambassador for PRO services, through knowledge of current programs and promotions, and the ability to communicate them clearly to customers
• Help customers place merchandise in their carts or vehicles
• Help locate, select, transport and load merchandise for customers
• Keep abreast of promotions and flyers
• Perform opening/half-shift and closing tasks
  
  

What we're looking for:

• Previous sales experience is an asset
• Excellent customer service skills
• Excellent communication skills
  
  

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.