Benefits Specialist

The Program

Taproot Community Support Services provides social services to children, youth, adults and families facing difficulties. We take a personalized, trauma-informed approach to care in an environment of cultural respect and support.

Taproot Community Support Services, provides community-based social services to families, persons with diverse abilities and youth to foster positive life changes, build skills and the confidence/resiliency to overcome life's challenges. Over the past 30 years, we've grown to a national social service agency of 700+ staff.

The Position

As a member of the Human Resources team you will use your skills and experience in benefits administration and payroll processes to tackle a variety of tasks and projects, and where no two days look the same.

The Benefits Specialist is responsible for an overall benefits administration, benefits onboarding and offboarding, responding to employee benefits-related questions. This position is responsible for, benefits data integrity and documentation. The role ensures compliance with provincial and federal laws, contractual agreements and company policy, and provides interpretive information and guidance to employees on compliance issues. Benefits Specialist oversees multiple pension plans across 3 provinces, including Municipal Pension Plan and RRSP matching.

Additionally, this position might be providing Payroll coverage when needed.

Schedule

One (1) permanent full-time position with a weekly schedule of 40 hours. Taproot may consider converting this position to part-time with a weekly schedule of 35 hours which will be discussed during an interview.

• Monday through Friday, 08:30-16:30
  
  

The position is currently scheduled to be based out of the Support Staff office in Maple Ridge, BC and is open for a hybrid remote model which will be discussed during an interview.

In Your Role You Will

• Interact with and advise employees and consultants on a range of individual benefits, such as wellness leave, vacations, RSPs, medical and dental benefits and other associated
  
  

benefits, as available.

• Review and process individual benefits applications and related documentation; contact applicants as necessary to clarify information provided on forms.
• Coordinate processes and enter benefit enrollments with employee benefit data into relevant databases.
• Help audit and support reconciliation of benefit payables.
• Utilize HRIS system to help administer additions, changes and adjustments in HR, payroll and benefit applications.
• Data entry, as well as create, edit, revise letters, excel tables, reports and other related materials.
• Perform a wide range of HR operational support activities as assigned by the Human Resources management personnel.
• Miscellaneous job-related duties as assigned.
• Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.
  
  

As An Ideal Candidate You Possess

• Certificate or Diploma in a related field (i.e. business administration, human resources)
• 2+ years experience in HR, benefit or payroll administration.
• HRIS Payroll experience
• Analytical and problem-solving skills
• Strong communication skills (both written and oral), adept with spreadsheets/creating reports (i.e. Excel, Word, PowerPoint)
• Knowledge and understanding of group benefits and payroll principles, practices, procedures and documentation; open enrollment systems and procedures; provincial and federal laws pertaining to employee benefits and personal income tax issues.
  
  

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

• Work/life balance
• Learning and career development opportunities
• Competitive wages and salaries
• Paid vacation and benefits for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
• Matching RRSP plan for eligible employees within Alberta
• Professional development opportunities and job-related training
• Employee and Family Assistance Program
• Long Service Milestone rewards
• Employee referral bonus program
  
  

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

For more information on Taproot Community Support Services visit our website: taproot.ca

We recognize that equity diversity and inclusion (EDI) is an important element in our work and in our day to day lives.

No telephone calls please. Only those candidates selected for an interview will be notified.