Branch Administrator

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Job Summary

The Branch Administrator, under the direction of the Area Director, is accountable for all aspects of Branch Office Administration including human resources, budget and finance, quality management, information systems, and the integration of directives from the National Service Centre and local health authorities.

Duties And Responsibilities

Branch Office Administration

• Organize Branch Office operations and staffing such that all required tasks are carried out effectively and
  
  

efficiently; proactively anticipate and manage change.

• Manage human resources with respect to manpower planning, recruitment, selection and retention of qualified staff, orientation and training, compensation, discipline, employee recognition and the implementation of relevant policies.
• Ensure that client care and service are delivered in accordance with local, provincial, and federal legislation and with Bayshore HealthCare’s Code of Ethics, Statement of Client Right and Responsibilities and Standards of Practice; assist Area Director in managing all contractual agreements and liaise with funding partners and clients.
• Collaborate in the implementation and maintenance of the office information systems and ensure the availability of local systems support.
• Lead the integration of client satisfaction initiatives; ensure that all client concerns and complaints are followed up and outcomes documented.
• Participate in ongoing internal and/or external continuing education activities.
• Adhere to Bayshore Policies and Procedures.
  
  

Education: Completion of a Bachelor’s degree in Business/health-related discipline or significant related experience;

the Branch Administrator must have a solid knowledge of the principles, practices and methods of business development, operations, service delivery, financial management and control, program development, implementation and evaluation, and human resources practices.

Experience: At least two years of progressively responsible recent experience in management, preferably in a health care setting; strong track record in leading the development and integration of profitable business and marketing plans; demonstrated ability to handle all aspects of human resources and oversee information systems.

Other Skills And Abilities

Exceptional interpersonal skills and decision-making skills; ability to handle difficult situations in an objective consistent format; strong entrepreneurial and marketing skills; ability to work independently and effectively lead a team; demonstrated knowledge of personal computers and related software such as Windows and payroll/billing systems; commitment to continual learning; above average report writing and communication skills; valid driver’s license and willingness to undertake out-of-town travel as required.

Internal candidates with less academic preparation must have a demonstrated track record of achievement

as related to Branch Office operations, particularly human resources, business development, budgeting, and financial management and have shown above average initiative. Successful internal candidates must complete a three month probationary period specific to the position of Branch Administrator.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.

Primary Location

ON-Cobourg