Casino – Housekeeper - PM
Grey Eagle Resort & Casino
Date: 2 weeks ago
City: Calgary, AB
Contract type: Full time

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.
Position Overview
Under the direction of the Housekeeping Supervisor and/or Housekeeping Lead Hand, the Housekeeper/Cleaner ensures all front and back areas of the casino is clean and maintained. They are to promote and maintain a positive image of the Casino to guests and their colleagues. The Housekeeper/Cleaner is to ensure their work is done to the highest standards, in accordance with departmental policies and procedures, and Alberta Gaming & Liquor Commission (AGLC) terms and conditions. The Housekeeper/Cleaner must be aware of and be able to work in a smoking environment.
Position Overview
Under the direction of the Housekeeping Supervisor and/or Housekeeping Lead Hand, the Housekeeper/Cleaner ensures all front and back areas of the casino is clean and maintained. They are to promote and maintain a positive image of the Casino to guests and their colleagues. The Housekeeper/Cleaner is to ensure their work is done to the highest standards, in accordance with departmental policies and procedures, and Alberta Gaming & Liquor Commission (AGLC) terms and conditions. The Housekeeper/Cleaner must be aware of and be able to work in a smoking environment.
- Please note, must be available for shift work (day, evenings, nights, weekends and/or holidays). The hours for this position will be 10:30pm-07:00am.
- Reports to the Housekeeping Lead and Housekeeping Supervisor
- Promote and maintain the utmost integrity and the highest caliber of customer service and respect to all patrons, employees and casino personnel
- Maintain a clean and safe work environment; performs the following cleaning duties as assigned:
- Clean ashtrays
- Remove garbage
- Vacuuming
- Cleaning game tables
- Dusting
- Wiping machines
- Cleaning bathrooms
- Floor waxing and striping
- Carpet shampooing
- Other duties as required
- Responding to or checking areas for fluid spills or contamination. Handling and cleaning up bodily fluids or sharps using Universal Precaution Protocol.
- Required to develop and maintain positive workplace relationships with all other Casino employees and customers whom they come in contact with
- Ensure all AGLC, Casino and other provincial or federally mandated laws, policies and procedures are stringently adhered to at all times
- Use and wear the equipment, protective devices or clothing required by the Casino and work in compliance with the provisions of the Occupational Health & Safety Act (OHSA), regulations as well as internal health and safety policies and procedures.
- Report any issue or defective equipment or protective device, which could endanger anyone, or any contravention of the OHSA regulations, or Casino safety policies and procedures by another employee.
- Adhere to WHMIS at all times.
- Attend training programs when required
- Additional or different responsibilities or duties, which are consistent with the position, may be assigned at the discretion of the department
- High school diploma or work related equivalent
- Previous cleaning experience preferred but not necessary
- Working knowledge of floor machines (and any other relevant equipment).
- WHIMIS and Biohazard Clean up experience is an asset.
- Ability to be able to stand for long periods, work in a physically demanding area, and be familiar with a high-volume, fast-paced and multi-tasking environment.
- Ability to lift and lifting weight of up to approximately 55 lbs, and able to handle repetitive movement is required.
- Ability to work and thrive in a team oriented environment, and able to work independently.
- Ability to take responsibility for their actions and will consistently pay attention to detail.
- Ability to mentor and train new staff.
- Must be aware of and able to work in a smoking environment.
- Must have WHMIS Certification or be willing to complete it.
- Priority will be given to Tsuut'ina Nation members.
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