Claims Analyst

Avenue Living Asset Management is dedicated to sourcing, analyzing, and strategizing long-term investments. Our unique approach has led to rapid growth across North America now representing one of Canada’s largest alternative asset managers. Since 2006, we have acquired over $7 billion in assets under management across a variety of business sectors throughout Canada and the USA. Our various funds include assets in multifamily residential, self-storage, commercial, and agricultural land.

The strength of our platform lies in working with the right people. Acting with integrity and employing an entrepreneurial mindset, our employees work together to create an exciting, dynamic workplace. By employing an active hands-on approach to asset management, our skilled and innovative team operates closely alongside our investors. We’re disciplined, we focus on value, and we’re informed experts. We pride ourselves on our diverse and inclusive workplace; we are a unique workplace with unique people.

In this role you will be part of the Insurance and Risk department and will directly report to the Claims Manger. Your responsibilities will include the investigation, management and settlement all assigned claims within the respective company’s SIR. This will include both property damage and contents claims for the group of companies and depending on your skillset and interest can also include litigated settlements and the facilitation of claims above SIR with our TPA and insurer partners.

WHAT WILL YOU DO?

• Reviews incident reports to determine internal action or assignment to third-party adjusters.
• Ensure appropriate incident response in the field.
• Conduct direct investigations and manage claims within the SIR, providing recommendations for resolution with a focus on cost control.
• Manage administration and payment of invoices for property, contents, and liability claims, and issues Purchase Orders (POs) for approval and ensures timely payment.
• Work with insurers, operations, and technical services on management of property claims and presentation of claims to insurers or management based on the nature of the claim.
• Recommend reserves and necessary investigations for exposure, prepare action plans for approval, and negotiate fair and satisfactory settlements.
• Documents all claims activities and correspondence in Avenue’s Claims Management System
• Collaborate with Risk Analysts to review and analyze incident and claims data for trends, determining possible risk control activities.
• Pursue subrogation and recoveries from third party insurers and recommend files for litigation.
• Manage relationships with third party claims, forensic, and restoration vendors.
• Support the Vice President regarding all aspects of corporate insurance programs; including claims administration, loss forecasting, and analysis to assist in loss reduction and other duties as may be assigned.
  
  
  

WHAT WILL YOU NEED?

• 3-5 years of experience, with combination of adjusting or risk management, experience will be considered.
• Enrolment in or completion of CRM or CIP designation is preferred.
• Mandatory prior experience in property claims adjusting.
• Multi line commercial adjusting and subrogation experience in the real estate field is preferred.
• Ideally, familiar with independent adjusting industry, large risk, and manuscript wordings.
• Previous experience in building construction or restoration projects will be an asset.
• Must possess a valid driver's license and a clean abstract, in order to travel to support claims resolution
• Flexibility is crucial, we are a dynamic organization, requiring the ability to multitask, self-regulate, and prioritize.
• Excellent written and oral communication with the ability to present to all staff levels including management.
• Requires a high level of mathematical and reasoning ability to calculate and analyze data to arrive at a logical conclusion.
  
  
  

WHAT DO WE OFFER?

• We live and breathe our core values. We go the extra mile. We’re honest. We always have each other's back. We have tons of integrity. And we always own it and adapt – no matter the challenge.
• With the support to do things differently, grow personally and professionally, and bring your whole self to work, there's no limit to the impact you can make.
• We provide a competitive compensation package composed of a group benefits plan, GRSP matching, and a discretionary bonus program. In addition, Avenue Living also offers an Employee Referral Program that rewards active employees for successful referrals.
• An employee centric culture with paid time off for employer supported volunteerism, a generous awards and recognition program, discounted monthly rent in Avenue Living Communities’ properties, and employee and savings program savings through industry partnerships.
• We are committed to a strong, safe work environment.
  
  
  

What makes us different makes us stronger. We want Avenue Living to be a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be, and bring, their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email [email protected].

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