Cloud Engineer

Can work be meaningful? Can it mean more than money, meetings, projects and deadlines? Can companies inspire change? Create positive climate eco-action? We’re staking our business on ‘Yes’ to every one of those questions.

CarltonOne is a global B2B technology company that helps the world reward exceptional people. We inspire employees to be more productive, sales teams to be more effective and customers to be more loyal.

Our platform is the backbone of the global engagement industry, enabling companies to run powerful employee recognition, customer loyalty, rewards, sales and channel incentive programs. We serve a diverse roster of over 450 clients and business partners, 500 vendors, and 14 million members across 185 countries. Each of our platform solutions fuels our eco-action mission of funding tree planting. We have already funded 20 million trees, and are on a growth trajectory to fund millions more. Learn more at carltonone.com

To get to there, we need you here. We need your drive, your curiosity, and your belief that you can help change the world. Today, our Infrastructure Department is looking for a talented and seasoned Cloud Engineer. If this is you, and you share our vision of a more meaningful career, please apply for this opportunity so that we can grow together.

About the Opportunity:

We are seeking a skilled Cloud Engineer with expertise in AWS and Amazon Elastic Kubernetes Service (EKS) to help design, implement, and manage our cloud infrastructure. This role will focus on building scalable, secure, and highly available containerized workloads while ensuring automation, security, and performance best practices.

As a key member of our Cloud Engineering team, you will work closely with DevOps, Security, and Software Engineering teams to optimize our AWS-based Kubernetes environment.

Responsibilities:

1. Design and Implementation
2. Design and deploy cloud-based systems and architectures with a focus on EKS based workloads
3. Implement and manage Kubernetes clusters, including networking, security, and scaling strategies
4. Optimize Kubernetes workloads using tools like Karpenter and HPA/VPA
5. Plan and execute cloud migrations and deployments
6. Configure and optimize cloud resources, including compute, database, storage, and networks
7. Management, Monitoring, and Maintenance
8. Monitor and maintain cloud infrastructure and services
9. Troubleshoot and resolve cloud infrastructure related issues
10. Ensure the security and availability of cloud resources
11. Develop health and performance dashboards in Datadog and Grafana
12. Maintain, update, and test, the AWS disaster recovery plan and tooling as required, to ensure adherence to RPO & RTO values
13. Ensure compliance with AWS Well-Architected Framework and security standards
14. Other tasks as assigned

Qualifications:

• Computer Technology Diploma or bachelor’s degree in computer science or related field
• 3-5+ years of experience in could or cloud related roles
• 5+ years of technical expertise with the following in an enterprise environment (identity management, storage, application hosting, containers, Infrastructure-as-Code scripting, performance monitoring)
• Experience with AWS Services, particularly, EKS, EC2, S3, VPC, IAM, RDS Aurora, and Lambda
• Experience with CI/CD and IaC practices (Terraform, CloudFormation, Helm, Ansible, Jenkins, etc.)
• Proficiency in containerization tools and understanding of Docker and Kubernetes
• Experience with security best practices (Security Hub, RBAC, AWS IAM, KMS, Secrets Manager)
• Familiarity with service meshes and Kubernetes Ingress Controllers (AWS ALB, Nginx)
• Proficiency in scripting and automation (Python, Go, or Bash)
• Outstanding communication and interpersonal skills
• Proven ability to thrive in a fast-paced, entrepreneurial, rapid growth environment

Nice to Have Qualification:

• AWS Certified Cloud Practitioner or equivalent
• Knowledge of web services, API, REST, and RPC
• Experience with Datadog, Bamboo/Bitbucket, Ubuntu Server 20.04, VMware vSphere, on-premises hosting experience (servers & networking), web application hosting/knowledge, Azure knowledge & experience, GCP knowledge and experience
• Experience with services and tools (Cloudflare, Wiz, Rapid7 InsightCloudSec, etc.)

Additional Perks

Here are some additional “Perks” that we provide:

• All employees are eligible to earn Bravo! Points to redeem rewards from a catalogue of over 10 million rewards including merchandise, travel, gift cards, event tickets, and more.
• Hybrid work environment
• Access to our “Employee Benefits” portal – you can save hundreds of dollars annually
• Proximity to public transit
• Monthly company-wide events, great parties, and trips