Communications Advisor – Internal (rep term for a period up to 6 months)

Detailed Job Description

JOIN US IN ENABLING TRADE THROUGH CANADA'S LARGEST PORT.

The Vancouver Fraser Port Authority is an arm’s-length federal agency responsible for the shared stewardship of the lands and waters that make up the Port of Vancouver, Canada’s largest port. Our mandate, as outlined in the Canada Marine Act, is to enable Canada’s trade objectives on behalf of all Canadians, ensuring the safe movement of goods through the Port of Vancouver while protecting the environment and considering local communities.

As an organization with a significant impact on communities and businesses across Canada, the Vancouver Fraser Port Authority is dedicated to diversity, inclusion, and sustainability. We strive to create a workplace that mirrors the richness of our community, empowering all employees to achieve their full potential.

Reporting to the director, internal communications, the communications advisor – internal (rep term for a period up to 6 months) is responsible for internal communications at the port authority. Specifically, the communications advisor, internal develops and executes internal communications strategies to enhance access to information for port authority employees. The advisor works with departments across the organization and provides strategic advice to improve clarity and reach of information, mitigate issues and provide communications support for change management. The communications advisor, internal also works with subject matter experts to create content in clear, relatable language to improve visibility and understanding of the port authority’s mandate, vision and strategic priorities.

What You Do

• Enhance accessibility of information by contributing to the development and implementation of internal communications programs, processes and channels
• Provide strategic recommendations to enhance the intranet end-user experience (visual design, navigation, content)
• Work closely with the information services department to improve the intranet’s structure and layout
• Prepare and send weekly all-staff HubTalk emails to enhance access to information
• Design and deliver monthly town hall meetings, including reviewing presentation materials and recommending improvement, providing speaking notes for executives and preparing speakers
• Post content to the Hub (intranet)
• Prepare monthly HubTalk for managers for director, communications to send
• Promote internal communications channels to new employees at employee orientation sessions
• Ensure consistency of messaging in all communications materials and provide recommendations on how to cross-promote content strategically
• Improve visibility and understanding of the organization’s mission and vision by ensuring high-quality internal communication materials are developed and aligned with the three pillars of the sustainable port definition
• Develop an internal editorial calendar to promote the work being done across the organization
• Create strategic content for Hub (intranet) stories, town hall presentations, all-staff emails etc.
• Provide context around internal communications materials to make information relatable to employees
• Prepare internally focused stories to provide employees with clear, timely communication on the issues that matter
• Seek ways to leverage existing content and promote understanding and awareness of progress made toward meeting organizational goals
• Support internal campaigns with internal communications strategies designed to engage employees
• Continue to develop internal communications capacity within the organization
• Promote the use of internal communication guidelines
• Provide timely, value-adding support services to other departments
• Support managers as key communicators
• Work with content owners across the organization to provide guidance on appropriate voice and writing style, and review for consistency before publishing
• Anticipate issues and concerns and provide a platform through Hub stories, town hall meetings and email to address potential topics of concern before they become issues
• Support change management efforts across the organization
• Work with project teams to recommend communication strategies to effectively influence project outcomes
  
  
  

What You Bring

• Must have a university degree in English, communications, journalism or another acceptable degree, along with a minimum four years of strategic communications experience in a public relations agency or corporate environment.
• Must have experience managing employee communications and a demonstrated ability to manage online communities, with the ability to influence key stakeholders.
• Excellent writing and editing skills are required, with knowledge of Canadian Press standards.
• Must have experience working with senior management.
• Must be a self-motivated individual with an excellent command of the English language and effective writing, editing and story-telling skills with an ability to synthesize complex information from diverse sources into simplified language for a range of audiences.
• Strong critical thinking, problem-solving and time-management, and strategic awareness skills with the ability to make informed strategic
• Must be able to work independently and be a team player who demonstrates professionalism and tact and can liaise effectively.
• Must have technological competency, including proficiency in MS Office.
  
  
  

What We Offer

• Market-competitive base salaries and variable incentive plan
• Generous and inclusive benefits offering including retirement benefits plan
• Flexible remote work program
• Earned time off program
• Paid vacation and personal care leave
• Learning, development, and advancement opportunities
• Onsite gym with towel service in a national landmark in the heart of Vancouver’s waterfront
• Friendly, unique, and respectful workplace
  
  
  

Location: Vancouver, Canada

Job type: Bargaining Unit, Full-Time, Term, Hybrid

Working environment: Normal office conditions.

This is Canadian-based employment, and it is expected that all employees maintain legal entitlement to work in Canada. Applicants selected to move forward in the hiring process may be subject to background checks, including but not limited to criminal record, credit, and/or reference checks.

At the Vancouver Fraser Port Authority, we are dedicated to employment equity and a workplace reflective of the diversity of our port community. We welcome applications from all qualified candidates including women, persons with disabilities, Indigenous peoples, and members of visible minorities. Reasonable accommodation can be provided in the selection process and while working with the port authority. If you require support applying to our openings, please contact us at [email protected].

We recognize and acknowledge that we are located on the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. To learn more about our indigenous relations and commitment to reconciliation, please visit our website.