customer service agent

Solex Immigration Inc.


Date: 1 day ago
City: Mississauga, ON
Contract type: Full time
Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Experience an asset

Hybrid

Work must be completed both in person and remotely.

Responsibilities

Tasks

  • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
  • Resolve conflict situations
  • Perform data entry
  • Review and evaluate new administrative procedures
  • Hire and train or arrange for training of staff
  • Plan, administer and control budgets for client projects, contracts, equipment and supplies
  • Interview, hire and provide training for staff
  • Prepare reports and briefs for management committees evaluating administrative services
  • Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
  • Establish work priorities and ensure procedures are followed and deadlines are met
  • Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
  • Assist in the preparation of operating budget and maintain inventory and budgetary controls
  • Assemble data and prepare periodic and special reports, manuals and correspondence

Additional information

Personal suitability

  • Organized

Benefits

Financial benefits

  • Bonus

Other Benefits

  • Free parking available
  • On-site amenities
  • Other benefits

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