Director, Consulting Services (DCS/CS) - Ottawa

Position Description

Director, Consulting Services (DCS/CS) - OttawaSecret Security clearance is mandatory (must be eligible - 10+ years residing in Canada)On-site (Ottawa, Ont.) / No remote

Start Date: ASAP

As a DCS, you will be accountable for business development, financial management, project & services delivery, client satisfaction and people leadership in order for your business to achieve expected performance outcomes.

• Business Development – applying sound BD & sales processes and disciplined use of CRM, you will knock on and open doors with key decision makers, create, uncover and qualify opportunities and ultimately drive them to close to grow your business
• Financial Management – you will be accountable for managing the P&L of a book of business, leading its growth and ensuring financial health is modeled and maintained in future engagements
• Project & Client Delivery Satisfaction – you will lead the delivery of client IT engagements, while ensuring the quality of services delivered meets and/or exceeds expectations, utilizing established partnership frameworks, project management best practices and service delivery tools
• People Leadership – you will lead and motivate a team of CGI members who deliver outstanding service and help build strong client partnerships. You will attract, recruit, retain and support the career development of team members through coaching, support, trust, transparency and commitment
  
  

Required qualifications to be successful in this role:

You bring 10+ years of diverse business experience within the public sector IT market - with at least 5 of those years at a management level. Track record of success selling and delivering services to (or serving within) Federal and/or Municipal government client accounts is highly desirable. You think creatively, have a strong understanding of the current Public Sector landscape, priorities, and stay abreast of the shifts in the market. You consistently leverage your network to understand political and operational priorities within the Federal and/or Municipal governments, strategize, identify and create opportunities that solve your clients’ critical business problems. You are seen as a trusted partner and advisor. You understand the importance of the technical, commercial and personal sides of a business partnership.

• Business Development – you come with an extensive network and strong relationships with key decision makers within Federal Government organizations. You have a track record of closing new consulting deals and/or government-led IT initiatives and/or managed services contracts within government organizations. You demonstrate a disciplined sales and/or influence approach in achieving your results
• Financial Management – you have successfully managed P&L of a book of business (or budgets) within public sector environments that has exceeded $5M/yr and have experience building investment plans.
• Project & Client Delivery – you have managed engagements that involved delivery of large IT-based solutions within government (such as system implementations, AMS, infrastructure & cloud, cyber security, automation), ensuring the quality of services delivered have met timelines, quality, risk mitigation and budget expectations
• People Leadership – you have led a team of skilled IT and business professionals, successfully developed and coached people to grow in their careers. You have also demonstrated success at collaborating, building consensus and driving multiple projects to completion within cross-functional areas of your organizations, including with external partners
  
  

Key Skills:

• Expertise in delivery of services to/within Public Sector organizations
• Experience with navigating landscape of decisionmakers within the Federal Government
• Federal/municipal government solution sales / approval experience
• Strong oral and written Communication
• Builds trust and credibility
• Influence and persuasion
• Track record of successful negotiation & delivery
• Financial acumen
• Excels in a team environment
• Innovation and Creativity
• Bilingualism (English/French) considered an asset
  
  

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.