Director, Wireless BI

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Reporting to the Senior Director of BI and ERP, the Director of Wireless BI will lead external reporting and governance, along with analytics, around Wireless subscribers in addition to IBRO/IBNO management. The successful candidate will have an understanding of V21 data and a proven track record in leading change implementation.

What You'll Be Doing

• Own the methodology / definitions for KPIs used for external wireless subscriber reporting and related metrics; work with key stakeholders for alignment as needed
• Ensure data integrity and accuracy across all wireless BI reporting frameworks, recognizing its critical role in reliable decision-making, governance, and external subscriber reporting
• Communicate methodology, definitions and ensure alignment across organization where appropriate
• Directors and VP stakeholders update on a regular basis
• Provide governance around subscriber and Postpaid IBRO framework and databases for all wireless teams
• Lead the design, development and rollout of Chatr IBNO framework and data for all wireless teams
• Continue to drive the platform for 'one-source of the truth', working with cross functional teams for alignment
• Establish methodology for any new metrics or new scope used in BI Tools, including alignment with Finance and cross functional leaders
• Implement process improvements while leveraging your experience to balance business objectives, and project costs and timelines
• Identify opportunities for subscriber growth, revenue growth and cost efficiencies
  
  

What You Have

• Deep understanding of Rogers Wireless and Connected Home systems
• 10+ years of experience in Wireless data analytics with in-depth knowledge of billing system source data (Postpaid and Prepaid)
• Analytical skills with the ability to deal with ambiguity and make sound decisions
• Always demonstrates Rogers values and leads by example
• An individual who is focused on delivering results with integrity
• Demonstrated ability to deliver large scale cross functional projects, balance technical and business acumen while gaining alignment across teams.
• University Degree in data analytics, computer science or technology
• Familiarity with Microsoft Azure is a plus
• Familiarity with Tableau or similar Business Intelligence visualization tools
  
  

What's in it for you?

We Believe In Investing In Our People And Helping Them Reach Their Potential As Valuable Members Of Our Team. As Part Of Our Team, You’ll Have Access To a Wide Range Of Incredible Resources, Growth Opportunities, Discounts, And Perks, Including

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Company matching contributions to charities you support
  
  

Growth & Development Opportunities

• Self-driven career development programs (E.g. MyPath program)
• Rogers First: priority in applying to internal roles of interest
  
  

Wellness Programs

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes
  
  

Our Commitment To The Environment And Diversity

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
  
  

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 1 Mount Pleasant (083), Toronto, ON

Travel Requirements: Up to 10%

Background Check(s) Required: Criminal Record and Credit Check

Posting Category/Function: Finance & Accounting & Financial Planning and Analysis

Requisition ID: 325281

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

Location:

Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs
• available for full-time and part-time permanent employees, some restrictions apply
  
  

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

Job Segment: Telecom, Telecommunications, Real Estate, Network, Supply Chain, Technology, Sales, Operations