Education Coordinator

Calling all innovators, disruptors, and dreamers!

Join us at L’Oréal, the world's #1 beauty company present in over 150 markets. For over a century, we have been transforming; fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. So, let's team up and create the beauty industry of the future together!

At L'Oréal Professional Products Division, home to iconic brands like Redken, Kérastase, Pureology, and Matrix, we have more than 110 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create as unique experiences in every channel, just as unique as you are as you are. We are the cutting edge. If you are passionate about beauty, technology and sustainability; motivated by data, disruptive, creative and a great team player, I will be thrilled to talk to you about this opportunity.

A Day in the life

You will be in charge of design and adaptation of education O + O coordinator for all distribution channels, specifically for our diverse portfolio of brands including Matrix. You are responsible for the creation and deployment of all ancillary materials in regards to training (ppt, satisfaction survey, videos, learning plan, calendar, etc.).

Your Responsibilities

Communication

• Build various communication strategy based on different channels to drive stylist engagement.
• Promote internal and external all O+O education program offering.
• Responsible to create and provide all Social Media posts/content design to promote any educational events and programs.
• Supporting local IG & Facebook group (answering clients, pre-planning posts/content).
• Handles surveys (send, collect, follow up, provide clear data report).
  
  

Access/Online Education Platform

• Responsible for Managing & updating all brand content on the platform.
• Collaborates in an editorial committee with the Access team to analyze the effectiveness of its brand's content.
• Running the L’Oréal Access platform with brand content to ensure traffic.
  
  

Content

• Proofread & responsible for all translation needed from any DMI education content and adapt to local market, ensuring accuracy for brands like Matrix.
• Constantly updates existing brand content for all distribution channels.
• Updates all education collateral for the field ensuring alignment with commercial offers/marketing (promo, launch)
• Train the technical education teams on new modules, engage sales & marketing teams around education.
• Responsible to update education website/YouTube channel.
• Managing inventory (merch/products/education material) for country.
• Keep an eye on competition and report qualitative feedback from the field/testing day.
  
  

Who You Are

• Digital and social media savvy
• Planning and organization skills
• Time management
• HTML/CSS Understanding for content structure and CSS for design and layout
• Understanding of SEO principles, web performance
• Computer skills: MS Excel/Work/PPT/Outlook
• Technical knowledge excellence
• O+O stylist journey
• Content creation
• Value tracking: data
• Preferably some knowledge on graphic design software: adobe Acrobat, photoshop, Canva.
  
  

What We Offer

• Competitive health/dental insurance and participation in the Registered Retirement Savings Plan (RRSP) from your first day!
• Defined benefit and defined contribution pension plan
• Access to a 24/7 telemedicine service (Maple)
• Hybrid work model (minimum 3 days/week in the office)
• Special Friday schedules
• Subsidized cafeteria, free coffee, soups, and tea
• Access to numerous virtual learning platforms
• Phenomenal vacation policy
• Paid year-end holiday week
• $500 wellness account per year
• Exclusive employee discounts of up to 50% (WOW!)
• Free BIXI membership and STM discounts
• Reimbursement of professional licenses
• And much more!
  
  

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.

The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

We are proud to be an equal opportunity employer.