Financial Contracts Specialist

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.  

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

This is a hybrid/remote position. You can work from home and be located anywhere in Canada. If you are located in Ottawa, Canada you will work a hybrid schedule where you will be required to be in office for 3 days per week.

About The Team

The Financial Contracts Specialist is responsible for supporting the execution and compliance of customer subscription contracts throughout their lifecycle. The position plays a key role in maintaining the accuracy of financial data in Salesforce and other systems, coordinating onboarding activities, and supporting accurate processing of partner referral fees and private marketplace offers.

This position will collaborate closely with cross-functional teams including Sales, Deal Desk, Billing, Legal, and Order fulfillment to ensure contractual obligations are met and issues are addressed in a timely and compliant manner.

What you will do

• Support the review and tracking of customer subscription contracts to ensure alignment with licensing and financial terms
• Coordinate with order fulfillment team to facilitate delivery of license keys and milestone-based deliverables
• Execute onboarding activities for new customers and partners using established checklists and processes
• Assist the Sales team in identifying and escalating delivery or compliance risks related to contract terms
• Maintain documentation related to referral fee agreements, support calculation and processing based on standard terms
• Assist in the creation and maintenance of private marketplace offers (e.g. Google or Microsoft) with oversight from senior team members
• Support the resolution of contract-related issues in collaboration with the billing team.
• Partner with the Deal Desk team in preparing standardized order forms and ensuring accuracy of contract inputs
• Update Salesforce and other systems of record with contract and financial information in a timely and accurate manner
• Participate in special projects and ad hoc tasks as assigned
  
  

What we are looking for

• Post-secondary degree in Finance, business or related
• 3+ years of relevant experience in finance operations, contract administration, or order management, ideally in a SaaS or technology environment
• Familiarity with CRM and Financial systems such as Salesforce, experience with tools like NetSuite considered an asset
• Understanding of Saas subscription models and contract lifecycle processes.
• Strong organizational skills with the ability to manage multiple tasks under set timelines
• Detail-oriented approach with consistent execution and follow-through
• Effective verbal and written communication skills working with both internal teams and external partners
• Proficiency in Microsoft Office 365 including Excel, Word, Powerpoint
  
  

#Full-time #Associate

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons
  
  

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at [email protected]. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.