Lead Business Process Analyst

Hiring Manager: Bradley McIlmoyl

Talent Acquisition Advisor: Johanne Bilous

Job Code Level: ASP4

Refer Your Friends!

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.

The Engineering PMO leverages our people, processes and technology to develop new digitalization efforts that ensure our enterprise systems’ reliability, minimize staff interaction, and most importantly, protect our customers’ data. Companies are recognizing the need to digitize information and manage alternative work scenarios in today’s changing reality. With this in mind, we work tirelessly to drive improvements across our security services and accelerate our customers’ digital journey in a safe and trusted environment.

Your Impact

A Business Process Analyst role at OpenText involves problem solving, operating and improving a wide variety of Engineering processes, tools and reports, and working on special projects.It aslo nvolves supporting cross-functional projects and analysis within the expanding Engineering organization's PMO Business Process team. This role includes providing PMO leads with standardized reporting and presentations, preparing variance analysis for large expenditures, building positive relationships with FP&A, HR and IT partners, participating in process improvement initiatives, supporting ongoing projects and integration activities, analyzing ad-hoc requests, and documenting processes for continuous process improvement efforts.

What The Role Offers

As a Lead Business Process Analyst, you will:

• Take ownership of solving problems identified by leadership, engaging with stakeholders and subject matter experts to identify options and recommendations
• Design, delivery and analysis of insightful reports and metrics that require working with multiple different tools and sources, engaging in follow-ups, performing analysis and creating summaries.
• Define, improve and operate a wide range of standard processes, for development, product management and cross-functional activities
• Manage special projects of many different types, including development, compliance, and business, that require the ability to clarify the requirements and goals, collect input from multiple stakeholders, perform analysis, track risks and issues, and share project updates
• Assist with acquisition integration activities
• Analyze and respond to ad-hoc requests from across the company
  
  

What You Need To Succeed

• Minimum of 8 to 12 years of experience in software development or PMO organization
• Ability to analyze and interpret data, interview stakeholders, and gather inputs from a range of sources, and communicate findings to business partners, supervisors and peers
• Proven experience in ownership of solving problems, challenges identified by leadership, engaging with stakeholders and subject matter experts to identify options and recommendations
• Process improvement experience
• Project management experience desirable
• Ability to establish effective working relationships with technical staff and cross-functional peers in other departments (Cloud, Support, Sales, Marketing, etc.)
• Ability to communicate clearly and concisely to diverse audiences at all organizational levels, both verbally and in writing
• Proven ability to use computer software and applications, including Microsoft Excel, Word and PowerPoint.
  
  

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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