Lead, Quality Control

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Overview:

Reporting to the Quality Assurance Manager the Lead, Quality Control is responsible for overseeing and leading the quality control operations, ensuring compliance with quality assurance procedures and processes. This position leads the QC team, ensuring product control, process change management, tooling, and measurement device control are maintained to the highest standards. The QC Lead will also play a key role in driving continuous improvement efforts and supporting non-conforming material control.

Key Responsibilities:

• Lead the quality control inspection team to perform product control, production process change control, tooling control and monitoring and measuring device control accountabilities.
• Facilitate the training of QC personnel on company requirements and quality assurance procedures.
• Collaborate with the facility and IT teams to provide the necessary hardware and software infrastructure for quality control activities.
• Manage team attendance, approve time off, and ensure consistent staffing levels within the QC team.
• Oversee the control of non-conforming materials, ensuring compliance with quality assurance processes.
• Monitor and track product and process metrics, ensuring continuous communication with relevant stakeholders.
• Propose and support initiatives and projects aimed at improving quality assurance processes.
• Direct / Assign / Request / Point to / local Quality Engineer and/or Supplier Quality Engineer to address high severity NCMs originated by internal and external suppliers or repetitive issues affecting product quality.
• Assign high severity or repetitive NCRs/issues to local Quality or Supplier Quality Engineer.
• Suggest and require improvements in the production processes to enhance the overall quality of products.
• Participate in corrective action requests based on trend analysis of non-conforming materials and processes.
• Assist in the internal audit process to ensure that quality standards are maintained throughout production.
• Contribute to the training program, ensuring all personnel performing production activities meet required training standards.
• Support the collection and organization of quality records, ensuring compliance with company requirements.
  
  
  

Leadership Expectations:

• Utilize the skills and strengths of team members to drive performance and efficiency.
• Build a positive team environment through honest, open communication and fair, consistent leadership. Create a foundation of trust, respect, and mutual understanding.
• Provide real-time feedback (both positive and constructive) and offer coaching to enhance the team’s skill development and knowledge expansion.
• Act as a key liaison between quality and other departments to ensure smooth communication and successful project delivery.
  
  
  

Qualifications:

• Transport Canada accredited College Diploma in Aeronautics is an asset
• Transport Canada Aircraft Maintenance Engineer’s license (AME) is an asset
• A technical degree or diploma in Aerospace Engineering is an asset
• A minimum of 5 years of hands-on experience in an inspection, production, or handling product role
• Experience in the maintenance of De Havilland DHC1 through DHC6 aircraft types is an asset
• Working knowledge of Canadian Aviation Regulation CAR 561, 571 and CAR Std. 561
• Understanding of Certificates of Conformance (CofC) issues by part makers and Airworthiness Release Certificates (FAA 8130/TCAA Form One/Easa Form 1)
• Strong leadership and team management abilities.
• Excellent knowledge of quality control processes, product inspections, and non-conforming material management.
• Ability to work with cross-functional teams, including Production, Methods Engineering, Liaison Engineer, IT and Facility management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
  
  
  

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.