Lead Technical Support
GE Vernova
Date: 4 weeks ago
City: Peterborough, ON
Contract type: Full time
Job Description Summary
Activities aimed at proving a concept to be valid or technically feasible by the application of scientific and engineering methodologies. Work in this family typically has the objective of demonstrating through test or analyses the performance and implementation potential of a concept
Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
Job Description
Roles and Responsibilities
Relocation Assistance Provided: Yes
Activities aimed at proving a concept to be valid or technically feasible by the application of scientific and engineering methodologies. Work in this family typically has the objective of demonstrating through test or analyses the performance and implementation potential of a concept
Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
Job Description
Roles and Responsibilities
- Perform L3 Engineering studies (functional analyses, simulations, detailed recording analysis, BOM parts replacement, RCA) to support North America Customers.
- Work with L2 technical support and Field Service Engineer to gather site data related to customer technical issue
- Write Guidelines for Technical issue troubleshooting while consulting Technical Experts and working with the Technology related center of excellence
- PhD (Or Master Or Bachelor Or Equivalent) in Power Electronics
- Minimum of 3 years experience in MV7, SD7k Commissioning or Manufacturing or Testing or Sizing or Software Development or within a Technical Support team
- Minimum of 2 years experience in P80i
- Understand physical phenomena; strong theoretical and mathematical background; with the ability to understand new concepts and ability to communicate information clearly
- Creative, passionate and integrate into a team
- Willingness to travel when needed
- Autonomous, curious with the ability to understand new concepts, coach other engineers, and integrate into a team
- Strong Practical and Field experience
Relocation Assistance Provided: Yes
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