Leasing & Site Administrator

Kitchener, Ontario

On-site

Join Us to Grow, Connect, and Make an Impact.

At BGO Properties, we’re dedicated to enhancing personal and professional growth, fostering meaningful connections, and giving back to the communities where we operate.

As one of Canada’s premier providers of commercial property management and leasing services, BGO Properties manages a diverse portfolio of over 400 properties, totaling more than 67 million square feet of residential, office, industrial, and retail space. For over 30 years, our clients have trusted us to deliver innovative real estate solutions that create value and support their success.

As part of the global BGO family, we leverage international expertise and local market insights to provide high-quality services. Our experienced team works across a variety of commercial real estate sectors, which ensure every property we manage is a welcoming and functional destination for tenants.

Whether you’re launching your career or advancing as a seasoned professional, BGO Properties offers opportunities for professional growth, continuous learning, and leadership development.

Join us and help shape the future of commercial real estate.

As a Leasing & Site Administrator, you will play a key role in supporting the day-to-day leasing and site administration operations while delivering exceptional customer service to residents and prospective tenants.

Leasing and Resident Engagement

Serve as the front-line representative to ensure a welcoming and supportive resident experience.

• Respond to leasing inquiries and coordinate property viewings.
• Conduct property tours and showcase available suites to prospective residents.
• Handle all phone and walk-in inquiries professionally and courteously.
• Maintain a strong understanding of suite layouts, amenities, and the surrounding community.
• Prepare welcome packages and coordinate move-in and move-out logistics, including elevator bookings where applicable.
• Assist in conducting inspections for move-ins, move-outs, and suite turnovers.
• Maintain tenant satisfaction through consistent communication and positive relationship-building.
  
  

Lease Administration & Documentation

Support accurate and timely leasing processes through documentation and system updates.

• Process and manage leasing documentation including applications, Tenancy Agreements, renewals, and notices.
• Ensure timely deposit collection and accurate data entry in Yardi.
• Maintain up-to-date resident records and manage privacy-compliant documentation.
• Oversee parking assignments, visitor pass distribution, and related logs.
• Coordinate sublets, assignments, co-tenant updates, and administrative changes.
  
  

Property Operations & Administrative Support

Provide essential support to site operations and property management.

• Support the Community Manager and Regional Property Manager with administrative duties.
• Create, receive, and reconcile purchase orders.
• Maintain an organized office environment and manage office-related tasks.
• Address tenant issues, complaints, and emergencies promptly and professionally.
• Assist in rental arrears follow-up through reminders, phone calls, and onsite visits.
  
  

Sustainability and Community Engagement

Contribute to the property’s sustainability goals and community involvement.

• Participate in charitable and community-building events.
• Support the implementation of sustainability and engagement initiatives.
• Embrace BGO’s commitment to environmental, social, and corporate responsibility.
  
  

Who You Are

• Education: A College or University education in a business field would be considered an asset.
• Experience: A minimum of two (2) years of relevant work experience in a busy client facing environment is required. Property management experience an asset.
• Knowledge of the Residential Tenancies Act and Residential Lease Agreements an asset
• Attention to detail and accuracy, good judgment, communication skills (listening, verbal and written), initiative and creativity, excellent oral and written communication and presentation skills; ability to develop and sustain cooperative working relationships with prospects, residents and internal staff.
• Ability to allocate one’s time effectively, work under pressure and manage tight deadlines; ability to achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; ability to use initiative and self-managing skills to work independently with minimal direction and respond effectively to issues that arise.
• Computer Skills – Skills in Excel, Word, Outlook; familiarity with Yardi or other customer relationship management (CRM) system is an asset.
• Availability - Evening and/or weekend work may be required at certain locations.
• Police Clearance – A criminal verification check is required for employment.
  
  

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [email protected] and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

BGO Properties is the Canadian real estate property management and leasing division of BentallGreenOak (Canada) Limited Partnership. BGO is a global real estate investment management advisor, real estate lender, and globally recognized provider of real estate services. BGO is a part of SLC Management, the institutional alternatives and traditional asset management business of Sun Life. For more information, please visit www.bgoproperties.com