Operations Support Representative

Opportunities delivered

Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers’ promises.

Description

Location: Chatam, ON

Shift: Monday to Friday 4pm-8pm (20 hours per week)

Pay-rate: $20.87 per hour

The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion. The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.

Responsibilities

Enter billing and shipping data and reconciles Chain of Signature (COS) documents.

Prepare, collect, track, and store courier documentation

Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness

Prepare the Red bin to be sent to the Hub in the evening

Complete administrative functions

Track 407 transponder usage logs to ensure all transponders are returned

Prepare reports for managers to ensure accuracy

Test and maintain an inventory of replacement batteries for handheld package scanners Replace consumed batteries

Send malfunctioning scanners for repair to external repair vendor.

Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors

Additional Responsibilities

Education

Experience

3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)

3 months experience troubleshooting for scanners and printers

Skills

Operations Procedures

Document Management

Computer Operations Standards and Procedures

POSTING DETAILS

Location: 130 - Chatham

Working Conditions: Retail Center Environment; Warehouse Environment

Posting Number: 67106

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution (“AI Tool”) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: [email protected]

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.