Product Application Specialist

Who We Are

Price Industries Limited, North America’s leading manufacturer and distributor of air distribution products (www.priceindustries.com). The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have made Price a market leader in supplying air distribution, critical controls, and noise control products.

After more than 60 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service. Our long-standing vision, values, and the Price way of doing business are the cornerstones of our success.

We are a dynamic, progressive and innovative organization looking for new talent in our growing Winnipeg manufacturing facility. If you thrive on new challenges, and working in a friendly, team-driven environment, you should consider the following opportunity.

What You Can Expect

• Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.
• Telus Health Virtual Care - All employees and their families have free access to top medical professionals when they need advice or a second opinion.
• PocketPills – You and your family will have free access to Canada’s first Digital Pharmacy, PocketPills enables you to call, text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your home.
• Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being
• Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
• Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
• Gym Subsidy Program - Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.
• As part of our Goals, Rewards, Improvement and Teamwork program qualifying teams can enjoy a monthly reward.
• Personal and Professional Development - We are committed to helping you reach your potential through training and education.
• Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.
• Our convenient Price Café offers free Tea and Coffee.
  
  

Product Application Specialist

We’re looking for a passionate, energetic Application Specialist who can effectively provide expert-level technical support to owners, contractors, technicians and internal customers on the technical application of our products and solutions.

The Successful Candidate's Responsibilities Will Include

• Provide timely technical support to internal and external customers over the phone, through email, or in person, as required.
• Assist customers with product selection to achieve design goals of project.
• Have knowledge of current industry standards and common practices.
• Generate performance data for standard products and estimate performance for non-standard products.
• Review specifications for project compliance and provide recommendations for alternates when specification cannot be achieved.
• Support quoting of non-standard products and provide guidance on selecting the most cost-effective products to achieve project requirements.
• Provide troubleshooting support to resolve jobsite issues over the phone, through email, or by visiting the jobsite, when required.
• Communicate customer feedback to the Product Team to guide product development initiatives
• Support the Quality Assurance team by reviewing quality concerns and assisting with the process of determining what is acceptable and suitable corrective action.
• Work with Marketing group to develop and maintain product literature, both printed and electronic information.
• Work with Software group to support the development and maintenance of all Price software and electronic resources.
• Support company training initiatives by creating and presenting training material at online and in person events.
• Participate, as required, in company events to support the promotion of the company, products and industry initiatives at Price facilities or in the field.
• Any other duties as required to support the company and the products.
  
  

The Ideal Candidate For This Position Will Have

• A College Diploma or University Degree in Mechanical, Electrical, Computer Engineering or equivalent
• Strong interpersonal, communication, organization skills, with an eye for detail.
• Innovative, self-motivated and demonstrates the ability to take initiative.
• Aptitude and desire for customer service excellence.
• Ability to work both independently and in a team environment to meet timeline-dependent deliverables.
• A basic understanding of HVAC, controls and mechanical systems would be an asset.
• Aptitude with hand tools would be considered an asset.
  
  

Should this excellent opportunity interest you, please submit your resume, including salary expectations.

Price Industries Limited hires on the basis of merit and is strongly committed to equity and diversity. We welcome applications from all qualified candidates, including all genders, Indigenous peoples, persons with disabilities, members of visible minorities, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. We are happy to provide reasonable accommodation throughout the selection process and while working at Price. If you require support applying online because you are a person with a disability, please contact us at [email protected].

We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.