Regional Director - Waterloo Region

Career Opportunity

Libro is growing - and Libro is hiring.

www.libro.ca/careers

Who We Are

Imagine working for an organization where every employee and customer is an Owner.

Everything we do at Libro is about helping people prosper. We recruit and develop high-quality candidates like you who are ready to help our Owners strengthen their financial well-being, empower businesses to create a thriving local economy, and contribute to the vitality of communities. With over 800 highly engaged employees, we foster economic growth and stability across Ontario.

Libro demonstrates strong and exceptional performance in employee engagement, leadership, performance culture and employment brand. With a full range of financial products and services for consumers, businesses, and farms, Libro’s passionate staff and commitment to its communities sets the organization apart.

What Opportunity Awaits?

As we continue to grow, Libro has a newly created leadership opportunity for a Regional Director for the Waterloo Region.

By integrating community engagement, business development, and team leadership the Regional Director will drive a seamless Owner experience across personal, business, and wealth banking lines. The Regional Director will lead Branch Managers and ensure a collaborative, high-performing, and community-focused approach that aligns with Libro’s strategic vision.

At the core of this role is an unwavering commitment to courageous leadership through accountability, high performance, courage and an inclusive mindset. The Regional Director will set high standards for excellence, ensuring the region operates with integrity, transparency, a focus on continuous improvement, a culture of ownership, empowerment and results-driven decision making.

As a catalyst for change, the Regional Director fosters a culture where innovation, adaptability, and growth are not just encouraged but expected. By cultivating an inclusive and people-centric environment, they drive engagement, build trust, and create opportunities for all employees and Owners to thrive.

Success in this role is measured by the ability to seamlessly integrate financial acumen with a deep understanding of market dynamics, team development, and community impact.

The Successful Candidate Will

• Champion a high-touch, advisory-driven service model that enhances Owner relationships.
• Serve as a key community connector, leveraging local economic insights to support regional business growth.
• Promote strong collaboration across business lines, ensuring seamless Owner experiences for Local Businesses including business and personal financial needs.
• Foster cross-segment cooperation, ensuring integration between personal and business banking teams.
• Resolution and ownership of service issues escalated beyond front-line teams.
• Provide strategic leadership to Branch Managers, supporting them in managing diverse banking professionals, including Local Business Advisors, Relationship Managers, Wealth professionals, and personal generalist teams.
• Develop a strong culture of accountability, engagement, and performance within regional teams.
• Act as a mentor and coach, empowering leaders and ensuring succession planning across roles.
• Foster an environment of inclusivity, professional development, and continuous learning.
• Structure teams and allocate resources effectively based on Libro’s delivery model, portfolio needs, and market opportunities, ensuring staffing and operational priorities are strategically positioned to support growth.
• Lead regional business planning, ensuring alignment with Libro’s strategic objectives.
• Drive growth initiatives by identifying regional opportunities for market expansion and community engagement.
• Leverage financial and community insights, the Regional Director will make informed data-driven decisions that optimize efficiency, enhance service delivery, and foster a resilient, adaptable team capable of meeting the evolving needs of Owners and the broader marketplace.
• Establish strong partnerships with local economic influencers, businesses, and stakeholders to promote Libro’s brand and community impact.
• Ensure the integration of financial and market data insights into business decisions.
• Maintain oversight of risk management practices, ensuring compliance with internal and external regulatory requirements.
• Support Branch Managers in effective credit risk management, operational efficiency, and adherence to Libro’s governance policies.
• Champion smart risk-taking while maintaining a culture of responsible financial stewardship.
  
  

Could this be you? Are you ready to join an exciting team at Libro?

• Do you have a passion that aligns with Libro’s Purpose? We want to strengthen financial well-being for a better tomorrow and we’re looking for people to join us in making a difference to people, businesses, and communities.
• Do you display the Libro values of Accountability, Courage, High Performance and Inclusive Mindset?
• Do you have a Bachelor’s degree in business, finance or a related field?
• Do you have 5+ years of leadership experience in a similar role, with exposure to business banking and financial services with a proven ability to lead multi-functional teams and drive a high-performance culture?
  
  

Some of the ways we show Libro is an outstanding employer:

• Competitive salaries and employee pension plans.
• Comprehensive benefit package, with all premiums paid for by Libro!
• Generous vacation time.
• Employee wellness programs.
• Staff accounts and staff rates on products and services.
• Staff appreciation programs and awards.
• Career development opportunities including tuition assistance.
• Many great perks and rewards; fitness club discounts, technology offers, travel and entertainment deals, just for being part of our great team! 
  
  

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

With a purpose beyond profit, Libro Credit Union is proud to be a Certified B Corporation, joining leaders of a global movement of people using business as a force for good.

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at [email protected] any time during the recruitment process to let us know what supports you may need to be successful.