Regional Manager - Eastern Canada

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

Applied Industrial Technologies is currently seeking and has an immediate opening for a qualified and motivated individual to fill the position of Regional Manager – Quebec & Maritimes. The preferred location is for the position to based in our office in Laval or Brossard.

Position Summary

Reporting directly to the President – Canada, the Regional Manager – Eastern Canada (Quebec & Maritimes) will lead a team of dedicated General Managers and other Associates across Eastern Canada to achieve Applied’s ambitious goals. The ideal candidate for the Regional Manager position is someone who combines an outgoing personality with a strong commitment to customer service and relationships, as well as the ability to drive results through mobilizing people and resources.

The mandate will encompass sales management, business development in current and new markets, customer service, strategic planning, operational excellence, quality management, people engagement and relentless commitment to HSE.

Key Responsibilities

• Strategic Direction
• Develop, in conjunction with the President and other senior leaders, and implement the business plan that will establish the strategic direction and performance objectives to achieve market share growth and improved competitive position across Service Centers in Eastern Canada.
• Define appropriate KPIs and measurements
• Ensure the ongoing evolution of the identity and culture of the Service Center network in Eastern Canada.
• Maintaining adequate field, industrial, and competitive contacts to anticipate or to keep abreast of developments in markets, products, services, prices, promotions, and other related fields
• Sales & Operations Management
• Plan, control and direct activities related to your Service Centers, including but not limited to: Sales & Business Development, Customer Service, Operational Excellence, Human Resources/People Strategy, EHS.
• Create and execute a strategic sales plan to expand customer base and extends the company's reach
• Collaborate closely with other channel leaders within Canada to accelerate sales growth (Strategic Accounts, Shop & Field Services, Technical Services etc)
• Supervising and assisting sales force in developing knowledge of markets and product lines
• Meet with existing and potential major customers and grow long-lasting relationships that address their needs
• Ensuring that customer service and relations are maintained at a high level by regularly visiting locations within your Service Centers.
• Monitoring pricing, purchasing and contract adherence for your assigned region
• Negotiate local and regional pricing supports with main suppliers to ensure profitable growth
• Cultivate a climate of operational excellence by promoting continuous improvement initiatives across the various functions with the intent of increasing operational effectiveness and capital efficiency.
• Maintain applicable external certification to support Company’s reputation (image) and credibility as well as guaranteed robustness of internal management systems in place (e.g. ISO 9001).
• Regular meetings with key stakeholders and Managers within region.
• People Leadership, Development, Coaching and Mentoring
• Mobilize and lead the Service Centers management team to successfully execute the business plan
• Ensure leadership and accountability in cyclical HR processes as well as playing an active role in Service Centers people strategies
• Mentor, coach and direct staff through the establishment of performance goals and cohesive teamwork with a participatory and inclusive leadership style
• Provide leadership regarding personnel training requirements across all roles as well as playing a proactive role in talent development activities
• Financial Leadership
• Responsibility and accountability for the management of all financial resources of the assigned Service Centers ensuring that proper controls, budgetary processes, and reporting are in place
• Monitor and analyze results, and implement changes and improvements as required
• Prepare yearly CAPEX and OPEX budgets and be accountable for all expenses
• Identify priorities and ensure associated projects align with business objectives and budget availability; build supporting business cases when investment levels required them.
• Ensure that appropriate procurement and purchasing policies are in place and controlled
• Managing regional inventories and receivables
• Identify, anticipate, and develop plans to reduce risks
• Preparing management reports and presentations as required
• EHS Compliance
• Review key EHS KPI’s on a regular basis; ensuring programs, policies and standards are being applied effectively and the operations are following HSE standards and legal requirements as directed by EHS resources.
  

Experiences And Competencies

• A minimum of 15 years of progressive sales & customer service leadership experience managing multi-locations
• Ability to translate business vision into tactical operational actions; identifying the highest impact initiatives to focus efforts by resource allocation according to strategy.
• Proven track record of driving sales growth, improving productivity and profitability throughout rigorous sales and operation management practices, cost reduction strategies and high-quality investment decisions.
• Demonstrated success at leading teams and driving organizational change and improvements.
• Proven ability to work in a team environment, manage a geographically diverse team, and effectively interact with all levels of management, functions, and employees in all locations (corporate, field and operations)
• High degree of mechanical and fluid power aptitude and broad understanding of the product and solution technologies offered by Applied Industrial Technologies, including but not limited to:
• Bearings, Hydraulics, Pneumatics, Lubrication, Fluid Conveyance
• Mechanical Power Transmission Products, Material Handling
• Proficient computer skills including the ability to leverage Microsoft office programs (ie Excel, PowerPoint) to efficiently convey messaging
• Bachelor’s degree with an MBA is an asset
• SAP Experience an asset
• Industrial Distribution experience is an asset
  

Personal Characteristics

• Business savvy, a strong customer focus and an ability to manage business relations.
• Strong financial acumen and the ability to drive budgets and sales planning initiatives
• Ability to thrive in a fast-paced and dynamic environment.
• Exceptional strategic thinking and decision-making abilities.
• Exceptional written/verbal communication and interpersonal skills, with the ability to lead by example and to promote high morale by showing enthusiasm and determination to achieve results.
• Bilingualism: French and English, spoken and written is required
• Passionate, ambitious, and visionary, with humility and business maturity
  
  

Working Conditions

• Travel expected up to 40% within the region (may vary depending on business needs)
  
  

This position requires an advanced knowledge of both French & English, notably because clients you will serve are located outside Québec and/or your manager to you are located outside Québec.

You Will Be Part Of a Stable And Established Company With Consistently Strong Performance And Growth. We Encourage You To Contribute Fresh New Ideas. Here Is Just Some Of What We Have To Offer

• Competitive compensation and bonus opportunities
• Health, vision, and dental coverage, RRSP w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement and opportunities for development
• Company supported community involvement opportunities
  
  

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.