Retail Store Ambassador (part-time)

About Cozey

At Cozey, we’re not just selling furniture; we’re striving to enhance the living spaces of our customers across Canada & the United States. Our vision is straightforward - to become the world’s leading furniture company. We value data, learning, and adaptability, ensuring that our operations are as dynamic as the market we operate in. We believe in providing a platform where ideas are heard, respected, and implemented, and where every team member is a key player in our journey.

We are looking for a dynamic and experience-focused Retail Ambassador to join the rapidly expanding Cozey team. As a Retail Associate, you will be responsible for providing excellent customer service by understanding customer’s needs,furniture and design advice , and maintaining the store's visual merchandising, cleanliness, and organization. We are seeking an enthusiastic individual with a strong focus on service aptitude, who is excited to be part of a growing Canadian furniture start-up with very large ambitions.

What You’ll Be Doing

• Greet and assist customers, providing furniture and design consultation as needed
• Build rapport with potential customers based on our brand value of customer obsession
• Manage customer needs and resolve any issues in a timely and professional manner
• Ensure that the visual merchandising of the store, including displays, layouts, and overall design are well maintained and align with the intended aesthetic vision
• Ensure that the store is up to Cozey Standards in terms of cleanliness, organization, and well-maintained at all times
• Familiarize yourself with our products thoroughly, understanding the features, benefits, and unique selling points of each item
• Participate in ongoing training sessions to stay updated on new products, sales techniques, and company policies
  
  

What We’re Looking For

• 1-2 years experience in retail sales or customer service
• Excellent customer service skills with a friendly and approachable demeanor
• Strong communication skills, both verbal and written
• Ability to work in a fast-paced environment and adapt to changing priorities
• Attention to detail and ability to maintain a well-organized and clean work environment
• Flexible availability, including evenings, weekends, and holidays
• Ready for some heavy-lifting when reorganizing the store and ability to stand for a multiple hours at a time
  
  

What We Offer

• Competitive salary dependent upon experience 
• Generous paid time off
• Dynamic and inclusive work culture  
• Opportunity to rapidly expand your career with a fast-growing start-up  
  
  

If you're ready to join us on our mission to build the best customer experience in furniture and help create a world where everyone can feel at home, we'd love to speak with you!