Security Supervisor - Internal Applicants Only
Grey Eagle Resort & Casino
Date: 4 days ago
City: Calgary, AB
Contract type: Full time

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.
Position Overview
The Security Supervisor is responsible in assisting the Security and Surveillance Manager, while handling the daily organization and running of the Security Shift. The supervisor ensures there are sufficient security personnel scheduled on shift to enable them to perform their duties effectively. Security supervisors also play an integral role in maintaining the overall security and protection of the Casino in accordance with all relevant policies and procedures and Alberta Gaming & Liquor Commission (AGLC) terms and conditions pertaining to the operation of the casino.
Responsibilities
Position Overview
The Security Supervisor is responsible in assisting the Security and Surveillance Manager, while handling the daily organization and running of the Security Shift. The supervisor ensures there are sufficient security personnel scheduled on shift to enable them to perform their duties effectively. Security supervisors also play an integral role in maintaining the overall security and protection of the Casino in accordance with all relevant policies and procedures and Alberta Gaming & Liquor Commission (AGLC) terms and conditions pertaining to the operation of the casino.
Responsibilities
- Reports to the Security and Surveillance Manager;
- Maintain a valid AGLC licence and pass criminal record check;
- Responsible for the overall operation, administration, and supervision of the shift to which they are assigned and shall oversee that those who are under their command perform their respective duties and conduct themselves in a pleasant, professional manner towards the guests in the Casino, fellow employees and other persons with whom they come in contact;
- Ensure that any or suspected violations of internal controls, applicable legislation, AGLC and site/departmental policies and procedures are logged accordingly and reported to the Security and Surveillance Manager as soon as possible;
- Check and verify that all security equipment is operational, functional, and that all security personnel are fully briefed prior to each shift.
- Safeguard all confidential information with due care and sound judgement to prevent improper disclosure or use.
- Review all appropriate logs and reports generated by Security Officers on a daily basis to make certain a standard level of reporting and writing is achieved and maintained.
- Perform duties pursuant to First Aid training and train staff on emergency procedures as required.
- Assist the Security and Surveillance Manager in the development of employee competence, morale and efficiency to maintain an effective rapport with the local Law Enforcement Agencies, the AGLC and its authorized representatives.
- Investigate and oversee all occurrences that could impact on the company in a negative manner, i.e. slips, falls, injuries, deaths, negligence, internal thefts and property damage and to present the Security and Surveillance Manager with statistical information and reports to process all information.
- Execute other duties as directed by the Security and Surveillance Manager.
- High School Diploma.
- Completion of a certified Security Training Program, equivalent work experience considered.
- Previous security and supervisory experience required.
- First Aid Certification
- Proven leadership skills.
- The ability to honor confidential and private information.
- Knowledge of Grey Eagle Casino and AGLC policies and procedures.
- Communicate clearly and effectively to verbalize incidents and daily happenings in the department, along with strong reading and writing skills for reporting purposes.
- Ability to work and thrive in a team oriented environment, and be able to function independently also
- Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, multi-tasking environment
- Aptitude for accuracy and detail in their work
- Must be aware of and able to work in a smoking environment
- Exposure to Scents/Perfumes.
- Must be available for shift work
- Must be able to stand or sit for long periods of time.
- Priority will be given to Tsuut'ina Nation members.
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