Senior Analyst, Courier Pay Optimization

Ready for a challenge?

Dynamic, fast-paced and supportive, this role will help bring Skip’s culture to life across Canada through unique in-office experiences. The right candidate has excellent initiative, sense of urgency and follow through, and has the ability to forge connections internally to bring creative and innovative facilities solutions to the table. They’ll work with the site-based Facilities Team to ensure the smooth operation of each location to provide a safe, secure, and engaging office experience for all Canadian employees.

All About The Role

This role is part of the Courier Pay Optimization team, within the Delco Logistics department. The Delco (delivery by courier) delivery model is a network of self-supporting delivery contractors across global markets.

As the Courier Pay Optimization Senior Analyst, you will play a key role in developing a comprehensive approach to courier pay. You will be responsible for data insights to drive short-term tactical changes and contributing analysis to support the long-term pay strategy. Working closely with various global functions, including markets, product, and data science teams, you will leverage economic frameworks to assess network performance, courier behaviour, and market conditions with a focus on enhancing courier pay and incentives.

Location: Hybrid- 3 days a week from our Toronto or Winnipeg office 2 days working from home

Reporting to: Head of Delivery Pay Optimization

These are some of the key ingredients to the role:

• Support key courier pay initiatives by providing data, insights and recommendations.
• Deep dive into courier pay issues, tools or product features to find opportunities for improvement.
• Apply statistical modeling methods to assess the potential impact of courier pay strategies on profitability and evaluate their implementation.
• Collaborate with markets adopting the contractor delivery model to refine and enhance courier pay and incentive programs.
• Communicate data insights and recommendations to relevant stakeholders.
  
  

What will you bring to the table?

• 3-5+ years’ experience in analytics or a related role.
• Advanced SQL skills and experience with complex data structures.
• Visualisation skills with Tableau / Looker (or similar) and Google Sheets
• Familiarity with A/B testing, experimental design, and statistical analysis.
• Proactive, self-motivated and curious, ability to run with an idea.
• Adaptability to work in a dynamic and ambiguous environment, where priorities may change and new business obstacles may arise.
• Work well under pressure and can balance multiple priorities.
• Great communication skills and able to explain data to various audiences.
  
  

Why work at SKIP?

SKIP is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. SKIP team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.

SKIP is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.