Senior Infrastructue Analyst - Onsite

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview: Compugen is seeking a Senior Infrastructure Analyst for an initial 6 month contract working on site in Calgary

Key Responsibilities: You will be responsible for holistically managing infrastructure systems’ health and stability. Responsible for helping plan and implement projects

• Provide primary support for Microsoft technologies such as SQL, Azure AD, Exchange Online, SCCM, and DFS
• Provide primary support in managing network and security systems, including Velo Cloud, Palo Alto firewalls, Ruckus wireless-wired, 802.1x NAC and networking infrastructure
• Ensures that target levels of security are met across the applications and network Infrastructure, through constant monitoring, strong security practices and a sound approach to risk management
• Manages physical and virtual server platforms, including monitoring, maintenance, patching, and backups
• Documents system installation and configuration; ensuring that other team members are trained on the deployed technologies
• Follows and applies company and industry best practise standards consistently across the enterprise
• Monitors helpdesk system to ensure tickets and tasks are resolved in a timely and satisfactory manner
• Responsibility to react to any system outages to bring services back online in a timely manner
• Provides after-hours support where needed and within reason
• Participates in weekly on call rotation
• Works closely with customers and the IT Infrastructure Lead to recommend designs, provide cost analyses, plan projects, and coordinate tasks for installation and development of IT services
• Responsible for ensuring that projects are executed according to plan and within budget
• Keeps current with technology updates to ensure technology opportunities are taken advantage of, whether the opportunities relate to speed, improved processing, cost efficiencies, etc.
• Recommends appropriate maintenance strategies to ensure uninterrupted systems usage and proper backup and recovery procedures are adhered to
  
  
  

Skills & Qualifications:

• 4 - 5+ years in IT/technical roles
• Experience managing technology components including networks, data center hardware, software (system, O/S, middleware, office automation, application), software licensing, technology asset management, performance and capacity and quality assurance
• Solid understanding of current and emerging IT technologies, and desire to learn
• Strong communication skills in effective listening, oral and written communication, as well as presentations to both technical and non-technical audiences
• Energetic, solutions-focused and outcomes oriented
• Problem solver, able to analyze system dependencies
• Solid understanding of datacenter infrastructure components including network, compute, storage, and virtualization
• Familiarity with backup and recovery solutions
• Specific knowledge in the following areas considered an asset:
  
  

• Advanced knowledge of SQL database administration and ERP concepts
• SAML solutions / OKTA, Palo Alto, Azure, VMware, Hyper-V, SDWAN, Panzura
• 802.1x, Role Based Access integration and authentication
• HA concepts and architectures
  
  
  

Education and Training

• Bachelor's degree or diploma in IT and/or equivalent work experience
• ITIL Foundations desirable
• Technical certifications are an asset. Security, Network, and Virtualization focused preferred
  
  
  

Equity Statement At Compugen, we're committed to diversity, equity and inclusion, actively recruiting from all groups. We provide accommodation upon request to all applicants during the recruitment process. At Compugen, we believe that everyone deserves a seat at the table. If you require an accommodation, our People & Culture representative will work with you to meet your needs.

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