Service Administrator

Strickland's Brantford is a leading automotive dealership dedicated to providing exceptional service and quality vehicles to our customers. With a commitment to excellence, we strive to create a welcoming and professional environment for both our customers and our team members.

At Strickland's we're happy to help, we pride ourselves in offering value to our customers. Value to us means a great car at a great price all while enjoying your buying experience! We believe that purchasing a vehicle should be exciting and hassle free!

Job Description:

We are seeking a dynamic and organized individual to join our team as an Automotive Sales Administrator. The ideal candidate will play a crucial role in supporting both our finance office and sales team, ensuring smooth operations and exceptional customer service.

Responsibilities:

• Assist the finance office in preparing and processing paperwork related to vehicle sales, leases, and financing options
• Coordinate with lenders to secure financing for customers, ensuring accuracy and compliance with regulations
• Work closely with the sales team to ensure seamless coordination between departments
• Manage and maintain accurate records of vehicle inventory, sales transactions, and customer information
• Provide administrative support, including answering phones, responding to emails, and assisting customers with inquiries
• Assist in scheduling appointments and coordinating test drives for customers
• Collaborate with the marketing team to promote sales and special offers through various channels
• Continuously seek opportunities to improve processes and enhance customer satisfaction
  
  
  

Requirements:

• High school diploma or equivalent; bachelor's degree preferred
• Previous experience in automotive sales administration, finance, or a related field is preferred but not required
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office, Google Docs and other relevant software applications
• Ability to multitask and thrive in a fast-paced environment
• Knowledge of automotive financing and dealership operations is a plus
• A positive attitude and a willingness to learn and grow within the company
  
  
  

If you are a motivated individual with a passion for customer service and a desire to work in the automotive industry, we encourage you to apply for this exciting opportunity. Join our team and become part of a company that values integrity, excellence, and customer satisfaction.

Driving Excellence, Delivering Quality Service!

We're an equal opportunity employer and strive to provide reasonable accommodation for any applicant, as requested during the hiring process. Ensuring our hiring process meets the needs of all persons with disabilities is our commitment as per AODA requirements.

Job Type: Full-time

Benefits:

• Company events
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
  
  
  

Supplemental pay types:

• Bonus pay
• Commission pay
  
  
  

Licence/Certification:

• OMVIC License (required)
  
  
  

Work Location: In person