Slot Attendant

River Cree Resort & Casino


Date: 4 days ago
City: Spruce Grove, AB
Contract type: Full time
Reporting to the Slot Supervisor/Slot Duty Manager a Slot Attendant will ensure they promote and maintain the utmost integrity and the highest caliber of customer service and respect to all the guests, associates, and AGLC personnel.

  • Ensure the guest is being provided with superior customer service
  • A passion for excellent service and the organization’s vision
  • Commitment to learning what our customers' needs and wants are.
  • Encourage mutual accountability in service and inspiring others
  • Ensure the slot floor meets desired presentation for our guests throughout hours of operation.
  • Willingness to discover opportunities to exceed the customer's expectations
  • Ability to grasp instructions
  • Uphold a teamwork experience offering assistance where available or when requested.
  • Ability to accept responsibility readily and grasp instructions
  • Adhering to policies and procedures outlined on the slot floor
  • Administering hand pays and jackpots, bill exchanges with guests, machine maintenance; will include diagnosis of machine malfunctions, ticket game, and game diagnostics
  • Responsible for balancing assigned daily cash float
  • Identifying and report counterfeit bills
  • Responsible for the initial response to customer complaints, claims, and inquiries
  • Ensuring all slot operations are in compliance with AGLC terms and conditions
  • Monitor and report risk and safety concerns to ensure a safe environment for both associates and guests.
  • Support and communicate with all associates on the casino gaming floor
  • Daily execution of assigned operational goals and objectives
  • Ensure the slot floor meets desired presentation for our guests, sections are clean and tidy throughout hours of operation
  • Actively promote the Casino’s Resort Club
  • Responsible for slot machine box pulls
  • Ability to grasp instructions and adjust to changing conditions
  • Uphold a teamwork appearance offering assistance where available or when requested
  • Maintain an updated AGLC gaming workers license
  • Ability to walk for long periods at a time
  • Practices operational efficiencies
  • Ability to accept responsibility readily
  • To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
  • All other duties as assigned
  • Slot experience is an asset
  • Cash handling is a definite asset
  • High School Diploma an asset
  • Must be able to register with AGLC
  • Excellent customer service skills
  • Basic math (counting currency)


The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

  • A competitive wage and excellent benefits.
  • Shuttle service from West Edmonton location.
  • All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
  • An opportunity to work within a progressive, exciting team environment.
  • An opportunity to work with a skilled Management team.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Asset Protection Representative(Loss Prevention)

Loblaw Companies Limited, Spruce Grove, AB
1 week ago
L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement...

Retail Customer Service Coordinator Full Time Winners - Century Crossing

The TJX Companies, Inc., Spruce Grove, AB
2 weeks ago
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a...

Warehouse Associate - Days

Uline, Spruce Grove, AB
CA$30 - CA$34 per hour
3 weeks ago
Pay from $30 to $34 per hour with significant growth and earning potential!Edmonton Branch25 Richardson Drive, St. Albert, AB T8N 7W4Go-getters wanted! Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training and the opportunity to build a long-term career with a growing company. Don’t wait, apply now!Full-Time Hours: Monday - Friday, 10:30 AM...